Discharge Planner

ADP, Inc.; Jacksonville (FL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Great Place to Work Certification

Comprehensive benefits package

401(k) plan (Voya)

Job summary

Lakeview Health in Jacksonville, FL seeks a Discharge Planner to coordinate safe transitions from healthcare facilities to post-acute care. You will work with physicians, nurses, social workers, and external providers to develop comprehensive discharge plans.

Requirements include a Bachelor's degree in social or behavioral sciences and at least two years of healthcare experience; strong communication and knowledge of substance abuse resources.

Qualifications

• Bachelor’s degree in social or behavioral sciences or equivalent.
• Minimum two years healthcare experience in residential or outpatient settings.
• Strong communication skills and knowledge of regulatory requirements.

Responsibilities

• Contact patient’s referral sources and relay information to staff promptly.
• Transfer documents to referral sources and facilities per discharge plan.
• Communicate discharge recommendations to patients and staff promptly.
• Coordinate transfer of patient to outside level of care as advised.
• Relay discharge information to Bradford Regional Offices in a timely manner.
• Document admission information for all non-healthcare patients.

Skills

Interdepartmental communication

Knowledge of substance abuse resources

Education

Bachelor’s degree in social or behavioral sciences

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Lakeview Health, Jacksonville, FL, US

2 days ago Requisition ID: 5898

Salary Range: $45,000.00 To $55,000.00 Annually

Lakeview Health has helped thousands of people detox, recover and remain abstinent from dangerous substances. We strive to be the best in the addiction treatment field through our proven treatment programs, experienced staff, and amenity-rich campus. At Lakeview Health, we deliver experiences designed by the best team of caregivers in the nation. Through our aftercare program, we are able to extend lasting support to our alumni community.

We are seeking a Discharge Planner to add to our dynamic team! The Discharge Planner plays a critical role in coordinating and facilitating the safe and efficient transition of patients from healthcare facilities to appropriate post-acute care settings. This position ensures that each patient’s discharge plan is comprehensive, addressing medical, social, and emotional needs to promote optimal recovery and prevent readmissions. The Discharge Planner collaborates closely with multidisciplinary teams, including physicians, nurses, social workers, and external care providers, to develop individualized care plans that comply with regulatory requirements and payer guidelines.

Responsibilities

• Must be able to contact a patient’s referral source(s) and relay necessary information to the appropriate staff members in an appropriate amount of time
• Must be able to transfer requested documents to the referral source(s) and facilities relating to discharge recommendation
• Must be able to communicate discharge recommendations and coordinate them with the patient or appropriate staff in an appropriate amount of time
• Must be able to coordinate the transfer of a patient to an outside level of care pertaining to his discharge recommendation
• Must be able to relay information to the appropriate Bradford Regional Offices, relating to the patient’s discharge recommendations in an appropriate amount of time
• Must be able to document admission information for all non-healthcare patients (admission date, referral sources, regional offices, etc)
• Must be able to register and order Vivitrol prescriptions for recommended patients and transfer this information to the appropriate Bradford Regional Offices or outside facilities after discharge
• Must be able to use office equipment and technology (SmartCare, MicroSoft Office, email, fax machines, scanners, copiers, phones, reading medical charts, etc.) pertaining to the above tasks
• Must be able to work in a constant state of alertness as to perform the job safely
• Must be able to work in cooperative manner with co-workers, managers, clients, and prospective clients
• Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients’ needs and concerns

Qualifications

• Bachelor’s degree in social or behavioral sciences related fields or equivalent combination of education and work experience
• At least two (2) years of residential or outpatient healthcare experience required
• Must possess the ability of high level interdepartmental communication skills and knowledge of administrative work
• Knowledge of outside facilities and programs related to substance abuse and mental health; knowledge of healthcare marketing preferred
• If recovering, must have at least 2 years of verifiable abstinence

We’re officially a Great Place to Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees. This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

Student Loan Repayment – Available for nurses and therapists.

Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

Generous PTO – A robust paid time off policy to support work-life balance.

Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.