Discharge & Care Coordination Specialist

Advocate Health; Shelby (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Advocate Health in Shelby, NC seeks an administrative professional to support discharge services, arrange transportation, and maintain essential clerical operations. The role includes processing Medicare forms, assisting with guardianship applications, and coordinating with Care Coordination and ED staff.

The position requires a High School Diploma with an Associate degree preferred, plus 2 years of office experience. Proficiency in Windows, Word, and Excel is expected.

Qualifications

• High School Graduate; Associate degree preferred in Secretarial Science or health related field.
• 2 years office experience preferred.
• Software: Windows, Word, Excel.

Responsibilities

• Assists with discharge services including preparing discharge packets, providing current resource lists, and researching resources to meet identified discharge needs.
• Arranges transportation, maintains clothing closet, assists with guardianship applications, supports ED staff, and manages supply/delivery of car seats and equipment.
• Delivers required Medicare forms and MOON/Code 44 letters to relevant patients and status groups as specified.
• Facilitates communication with Care Coordination staff and outside agencies to exchange necessary information.
• Completes ad hoc reports, filing, data entry and general clerical duties to ensure timely submission of reports.
• Performs reception duties, answers questions and escalates issues to leadership as needed.
• Completes all required staff education by the assigned due date.
• Documents all work activities on the day of service provision.

Education

High School Graduate

Associate degree in Secretarial Science or health related field

Tools

Windows

Word

Excel

Job description

Advocate Health in Shelby, NC seeks an administrative professional to support discharge services, arrange transportation, and maintain essential clerical operations. The role includes processing Medicare forms, assisting with guardianship applications, and coordinating with Care Coordination and ED staff.

The position requires a High School Diploma with an Associate degree preferred, plus 2 years of office experience. Proficiency in Windows, Word, and Excel is expected.