Discharge & Care Coordination Assistant

Hugh Chatham Health; Libertyville (IL); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plans

Education assistance

Job summary

Advocate Health in Illinois is seeking a full-time Case Management support professional to coordinate discharge planning and manage clerical duties. The role involves handling Medicare-related communications, maintaining documentation in Care Connection, and supporting Care Managers and Social Workers during the appeals process.

Strong communication, data entry, and MS Office proficiency are essential. Hours are 40 per week, with a daytime schedule and flexibility on weekend coverage as needed.

Qualifications

• H.S. diploma or equivalent.
• 2-3 years clerical experience in a healthcare setting.
• Ability to use Microsoft Office.
• Ability to handle difficult calls and maintain professional conduct.
• Good communication skills.

Responsibilities

• Coordination of discharge planning and department correspondence.
• Documents IM/Code 44 activities in Care Connection.
• Provide clerical support to Care Managers and Social Work Staff.
• Update hospital systems related to discharge and provide reports.
• Coordinate communication with vendors and ensure timely information flow.
• Monitor department voicemail lines and follow up as needed.

Skills

Microsoft Office

Communication skills

Clerical experience

Data entry

Education

High School Diploma or equivalent

Job description

Advocate Health in Illinois is seeking a full-time Case Management support professional to coordinate discharge planning and manage clerical duties. The role involves handling Medicare-related communications, maintaining documentation in Care Connection, and supporting Care Managers and Social Workers during the appeals process.

Strong communication, data entry, and MS Office proficiency are essential. Hours are 40 per week, with a daytime schedule and flexibility on weekend coverage as needed.