Discharge & Aftercare Case Manager

Summit BHC; Charleston (WV); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Highland Hospital is seeking a Case Manager to support the clinical services department by providing case management across units, focusing on discharge planning and aftercare placement based on patient needs. The role requires routine liaison with referral sources and providers and collaboration with the treatment team to implement ISP‑driven plans.

The candidate will maintain patient records, coordinate releases and referrals, and ensure timely contact with providers.

Qualifications

• Bachelor’s degree preferred in behavioral health, marketing, business administration or related field.
• One or more years of related experience in Behavioral Health preferred.
• Previous experience in case management preferred.
• CPR and de-escalation and restraint certification required (training available on hire).
• First aid may be required based on state or facility requirements.

Responsibilities

• Participates in development of the service plan.
• Implements activities and/or programs per ISP and case manager scope.
• Collaborates with patient and family to implement aftercare service plan.
• Maintains comprehensive clinical records and discharge planning.
• Coordinates releases, records, referrals, and connections for various services.
• Engages with clinical team to coordinate care and ensure ISP implementation.
• Coordinates referrals and AHCCCS/SSI/SSD eligibility assessments.
• Ensures discharge planning begins at admission and develops transition plans.
• Documents all contacts with referral sources within required timeframes.
• Arranges community resources for discharge and continuity of care.
• Uses crisis intervention as needed and communicates patient information to team.
• Schedules aftercare appointments with PCPs, psychiatrists, and other programs.

Skills

Case management

Communication

Collaboration

Crisis intervention

Education

Bachelor’s degree in behavioral health or related field

Job description

Highland Hospital is seeking a Case Manager to support the clinical services department by providing case management across units, focusing on discharge planning and aftercare placement based on patient needs. The role requires routine liaison with referral sources and providers and collaboration with the treatment team to implement ISP‑driven plans.

The candidate will maintain patient records, coordinate releases and referrals, and ensure timely contact with providers.