Disaster Restoration Sales Specialist

ServiceMaster RRH; Baldwin Park (CA); On-site; USD 29,000 - 48,000; Full time

Job summary

ServiceMaster RRH in Baldwin Park, CA is seeking a sales-focused professional to manage relationships with existing customers and referral sources while prospecting for additional revenue opportunities. You will contact customers before and after service, develop new leads, and build relationships with insurance agents and adjusters.

Strong communication and customer service skills are essential, along with a valid driver's license and willingness to travel.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 1–2 years experience in the Disaster Restoration field; IICRC Certifications preferred
• 6–12 months of sales experience or prior sales training highly desired
• Valid Driver's License and satisfactory driving record
• Good verbal and written communication skills
• Good customer service skills
• Highly motivated with strong work ethic and selling orientation
• Build rapport easily and establish trust for lasting relationships
• Can present information to customers one-on-one and in small groups
• Aptitude for basic math for sales process calculations
• Local/regional travel may be required for trade shows, training, networking events and selling services after catastrophic events
• Some work outside traditional hours to network and represent the company at events
• Skilled using social media and other web-based sales tools

Responsibilities

• Contacts customers before and after service to ensure satisfaction and develop additional prospects
• Prospects and develops new sales leads in assigned verticals
• Creates, manages, and maintains key relationships with insurance agents, adjusters and other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers

Skills

Communication skills

Customer service

Social media

Sales prospecting

Education

High school diploma

College degree preferred

Job description

ServiceMaster RRH in Baldwin Park, CA is seeking a sales-focused professional to manage relationships with existing customers and referral sources while prospecting for additional revenue opportunities. You will contact customers before and after service, develop new leads, and build relationships with insurance agents and adjusters.

Strong communication and customer service skills are essential, along with a valid driver's license and willingness to travel.