Disaster Restoration GM: Growth & Service Leader

Gilder Search Group; Deerfield Beach (FL); On-site; USD 105,000 - 135,000; Full time

Benefits offered by this job

Company bonus plan

Company vehicle

Electronics package

Health benefits

Life insurance

401K

PTO

Job summary

Wylander is recruiting a General Manager for a full-service disaster restoration company in Deerfield Beach, FL. This leadership role oversees mitigation, reconstruction, and remodeling divisions, driving profitability, customer experience, and growth.

You will lead department heads, set annual plans and KPIs, ensure compliance with safety and codes, and manage vendor relations, billing, and project outcomes while upholding service excellence.

Qualifications

• 5+ years of management experience within the construction industry.
• Proven track record of managing $5-$10 million multi-crew operations with both mitigation and reconstruction divisions.
• Proven ability to build, motivate, and maintain a high-performing team.
• Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, and Access) and internet and software Systems.
• Organizational and time management skills with the ability to prioritize a variety of tasks/projects.
• Self-motivated, responsible, and accountable. Identifies own learning needs and seeks appropriate steps to continue continual self-development.

Responsibilities

• Develop and execute annual business plans, budgets, and KPIs aligned with company growth targets
• Champion a culture of accountability, teamwork, and high performance across all departments
• Participate in strategic decision-making with ownership regarding financial growth, territory expansion, and service line development
• Oversee job intake, estimation, scheduling, production, and close-out across mitigation, reconstruction and remodel projects
• Implement and refine standard operating procedures (SOPs) to ensure consistency, efficiency, and quality control.
• Maintain compliance with IICRC, OSHA, and local building codes.
• Manage vendor and subcontractor performance to guarantee white glove delivery standards.
• Own the company P&L and drive profitability through margin management, cost controls, and process improvement.
• Monitor job costing, billing cycles, receivables, and collections with administrative and accounting staff.
• Identify opportunities to improve gross margins and reduce overheads through operational efficiencies.
• Serve as the escalation point for high-value or sensitive clients, delivering premium service and satisfaction.
• Ensure proactive communication throughout project lifecycles, protecting client trust and brand reputation.
• Foster strong relationships with insurance adjusters, property managers, and repeat customers.
• Recruit, train, and mentor key staff including project managers, estimators, and administrative leaders.
• Set clear expectations, conduct performance reviews, and ensure continuous professional growth.
• Promote a safe, compliant, and positive work environment that attracts and retains top industry talent.

Skills

Management experience

Leadership

Budgeting

KPIs

Microsoft Office

Team building

Tools

Microsoft Office Suite

Job description

Wylander is recruiting a General Manager for a full-service disaster restoration company in Deerfield Beach, FL. This leadership role oversees mitigation, reconstruction, and remodeling divisions, driving profitability, customer experience, and growth.

You will lead department heads, set annual plans and KPIs, ensure compliance with safety and codes, and manage vendor relations, billing, and project outcomes while upholding service excellence.