Disaster Recovery Customer Service Specialist

Terrestris Global Solutions; Asheville (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health and life insurance

Paid leave

Tuition assistance

Work-life programs

Job summary

An innovative organization in North Carolina is seeking a Customer Service Representative to support disaster recovery efforts. This role involves assisting visitors, providing information about recovery operations, and coordinating with various agencies. Ideal candidates have strong communication skills and prior experience in customer service. This position offers outstanding benefits, including professional development and paid leave.

Qualifications

• Authorization to work in the U.S. permanently without sponsorship.
• Previous experience in customer service or administrative support.
• Ability to quickly learn Forest Service policies and recovery-related information.

Responsibilities

• Greet and assist visitors with questions regarding recovery efforts.
• Provide accurate, up-to-date information on disaster recovery operations.
• Maintain logs of inquiries, complaints, and requests for service.

Skills

Strong communication skills

Interpersonal skills

Proficiency in Microsoft Office Suite

Attention to detail

Organization

Reliability

Job description

An innovative organization in North Carolina is seeking a Customer Service Representative to support disaster recovery efforts. This role involves assisting visitors, providing information about recovery operations, and coordinating with various agencies. Ideal candidates have strong communication skills and prior experience in customer service. This position offers outstanding benefits, including professional development and paid leave.