Disaster Recovery Analyst - Associate

AEP Service Corporation; United States; On-site; USD 75,000 - 93,000; Full time

Job summary

American Electric Power is seeking a Disaster Recovery Analyst Associate to support the enterprise disaster recovery program by assisting with recovery documentation, inventory updates, dependency data collection, testing preparation, evidence organization, and program record maintenance.

This entry-level role helps collect recovery information from technology teams, update records, prepare exercise materials, and maintain accurate program documentation under direct supervision, building

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• 0–1 year of experience in IT operations, disaster recovery or related disciplines.
• Knowledge of disaster recovery concepts and documentation.
• Ability to organize evidence and maintain records.

Responsibilities

• Maintain DR inventories, recovery documentation, RTO/RPO records, dependency data, contact information, and evidence repositories.
• Collect recovery information from applications, infrastructure, cloud services, vendors, and MSPs.
• Prepare for tabletop, functional, and scenario-based recovery tests with materials and scheduling support.
• Track corrective actions, lessons learned, and documentation gaps from exercises and audits.
• Support metrics and dashboard updates by gathering data on documentation completion and remediation progress.
• Assist with gathering DR input for training curriculum and readiness materials aligned to enterprise standards.

Skills

IT infrastructure basics

Disaster recovery

Business continuity

Documentation management

IT service management concepts

Education

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Business, Emergency Management, or related field

Job description

Job Posting End Date 09-27-2026 Please note the job posting will close on the day before the posting end date.

Job Summary

The Disaster Recovery Analyst Associate supports the enterprise DR program by assisting with recovery documentation, inventory updates, dependency data collection, testing preparation, evidence organization, and program record maintenance. This entry-level role helps collect recovery information from technology teams, update assigned records, prepare exercise materials, and maintain accurate program documentation under direct supervision. The Associate builds foundational knowledge of disaster recovery, technology resilience, business continuity, and enterprise resilience processes.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.

Job Description

What You’ll Do: Essential Job Functions & Tasks:

• Assist with maintaining DR inventories, recovery documentation, RTO/RPO records, dependency data, contact information, and evidence repositories in approved enterprise systems.
• Support collection of recovery information from technology teams, including applications, infrastructure, cloud/SaaS services, vendors, and managed-service providers.
• Assist with preparation for tabletop, functional, and scenario-based recovery tests, including materials, scheduling support, evidence organization, and post-test documentation.
• Help track corrective actions, lessons learned, documentation gaps, and assigned follow-up items from exercises, tests, audits, and real-world events.
• Support metrics and dashboard updates by gathering data on documentation completion, test participation, evidence status, and remediation progress.
• Assist with gathering DR input for training curriculum and readiness materials aligned to enterprise standards.

Preferred Requirements

• Basic understanding of IT infrastructure, disaster recovery, business continuity, documentation management, and IT service management concepts.
• Certification is preferred, not required.

What We’re Looking For

Education and Work Experience requirements are listed below:

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Business, Emergency Management, or related field.

Work Experience Requirements are listed below:

Minimum of 0-1 year of experience in IT operations, disaster recovery, business continuity, technology resilience, risk management, or related disciplines.

Associate degree and minimum of 3 years of related experience; or high school diploma/GED and minimum of 5 years of related experience; or high school diploma/GED with relevant certifications and minimum of 4 years of related experience.

Compensation Data

Compensation Grade: SP20-006 Compensation Range: $74,551.00 - $93,188.50

The Physical Demand Level for this job is:

S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.

When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Company Culture

At American Electric Power, we provide more than electricity to our millions of customers – we energize possibilities. We’re redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.