Disaster Recovery Analyst

AEP Service Corporation; United States; On-site; USD 88,000 - 110,000; Full time

Job summary

American Electric Power (AEP) is seeking a Disaster Recovery Analyst to maintain recovery documentation, inventory, dependencies, testing materials and compliance evidence. You will work with technology teams to gather recovery information, update RTO/RPO documentation, support tests, and track corrective actions.

The role ensures audit-ready documentation with moderate guidance. The position requires a Bachelor’s degree and 2–4 years in Disaster Recovery or related fields, with a focus on

Qualifications

• Basic knowledge of DR/BC principles and related disciplines.
• Experience with testing support and recovery readiness activities.
• Familiarity with documentation management and evidence collection.

Responsibilities

• Maintain DR inventory and recovery documentation in enterprise systems.
• Gather and validate RTO/RPO data and recovery dependencies from tech teams.
• Prepare materials and capture evidence for tabletop and functional tests.
• Organize audit evidence and identify missing or stale documentation for review.
• Maintain metrics and status inputs for recovery readiness and actions.
• Contribute to training materials and readiness programs.

Skills

DR/BC principles

Testing support

Documentation management

Education

Bachelor's degree in IT / CS / Cybersecurity / Business / Emergency Management

Tools

ServiceNow/CMDB

Job description

Job Summary

The Disaster Recovery Analyst supports the enterprise DR program by maintaining recovery documentation, inventory information, dependency data, testing materials, metrics, and compliance evidence. This role works with technology teams and stakeholders to gather recovery information, update RTO/RPO documentation, support test execution, and track corrective actions. The Analyst contributes to consistent, audit-ready recovery documentation and supports readiness activities under moderate guidance.

Job Description

What You’ll Do:

Essential Job Functions & Tasks:

• Maintain assigned DR inventory, recovery objective, contact, dependency, evidence, and recovery documentation records in approved enterprise systems.
• Gather and validate recovery information from technology teams, including RTO/RPO data, recovery dependencies, supporting infrastructure, vendor contacts, and cloud/SaaS recovery information.
• Support tabletop, functional, and scenario-based recovery tests by preparing materials, capturing evidence, documenting results, and tracking follow-up actions.
• Organize audit and regulatory evidence and identify missing, stale, or incomplete documentation for review by senior team members.
• Maintain metrics and status inputs for recovery readiness, test completion, documentation quality, and corrective-action tracking.
• Support DR input into training curriculum and readiness materials aligned to enterprise standards.

Preferred Requirements:

Basic knowledge of DR/BC principles, ServiceNow/CMDB, documentation management, testing support, and certifications such as ABCP, ITIL, or equivalent.

What We’re Looking For:

Education and Work Experience requirements are listed below:

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Business, Emergency Management, or related field.

Work Experience Requirements are listed below:

Minimum of 2-4 years of experience in Disaster Recovery, Business Continuity, IT Operations, Technology Resilience, Infrastructure, Cloud, Technology Risk, or related disciplines.

Associate degree and minimum of 5 years of related experience; or high school diploma/GED and minimum of 7 years of related experience; or high school diploma/GED with relevant certifications and minimum of 6 years of related experience.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade: SP20-007

Compensation Range: $87,633.00 - $109,543.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We’re redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.