Disaster Contents Pack-Out Specialist

Workstream; Southington (CT); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly pay

Overtime opportunities

On-call bonus pay

Paid time off

Paid training and certification

401k benefits

Health insurance contribution

Career growth

Job summary

ServiceMaster Restore is seeking a Contents & Pack-Out Technician in Southington, CT. This full-time role involves on-site work handling, documenting, cleaning, and storage of customer property during fire, water, and other loss events.

You will protect belongings, track items, and support insurance claims processes. The position offers competitive hourly pay, overtime opportunities, on-call bonus pay, paid training, and health insurance contributions, with potential career growth in a

Qualifications

• Valid driver's license and reliable transportation.
• Ability to lift 50+ lbs and work on your feet for extended periods.
• Attention to detail, especially when handling and documenting large volumes of items.
• Strong organizational skills & the ability to keep track of items across multiple jobs.
• Comfortable working in customer properties during high-stress/emotional situations.
• Technology and software comfort.

Responsibilities

• Pack, protect, and transport customer belongings using proper wrapping and handling for fragile, sentimental, or high-value items.
• Catalog items in Contents Track: description, brand, condition, damage.
• Organize and maintain the contents vault: shelving layout, box placement, space management.
• Track boxes and items in/out of vault storage with accurate check-in/check-out records.
• Clean and process affected items (smoke, soot, water) and prepare them for proper storage.
• Identify and document items beyond restoration for accurate reimbursement tracking.
• Maintain accurate contents records to support the insurance claims process.
• Communicate item condition and job progress to project leads and office staff.

Skills

Driver's license

Lift 50+ lbs

Attention to detail

Organizational skills

Comfort in high-stress situations

Technology proficiency

Tools

Contents Track

Xactimate

Job description

ServiceMaster Restore is seeking a Contents & Pack-Out Technician in Southington, CT. This full-time role involves on-site work handling, documenting, cleaning, and storage of customer property during fire, water, and other loss events.

You will protect belongings, track items, and support insurance claims processes. The position offers competitive hourly pay, overtime opportunities, on-call bonus pay, paid training, and health insurance contributions, with potential career growth in a