Disability Services Student Assistant - Access & Support

Regent University; Virginia Beach (VA); On-site; USD 17,000 - 19,000; Part time

Job summary

Regent University in Virginia Beach, VA seeks a student-services assistant for the Disability Services office. You will greet students, handle walk-ins, manage calls, and answer general questions while reviewing applications and coordinating with accommodations staff.

Ideal candidates demonstrate professionalism, confidentiality, and a commitment to accessibility, aligning with Regent’s values of Excellence, Innovation, and Integrity.

Qualifications

• Professionally and mature conduct required.
• Able to show compassion and empathy when interacting with students.
• Must understand confidentiality and maintain it.
• Bachelor’s degree preferred.
• Commitment to accessibility and equal access for students with disabilities.
• Align with Regent’s core values: Excellence, Innovation, and Integrity.

Responsibilities

• Reception and check-in of all walk-in students.
• Managing phone calls.
• Responding to general student questions.
• Reviewing and assigning statuses to student applications.
• Assisting accommodations coordinators with larger tasks (e.g., obtaining accessible course materials and books, securing and providing notes from peer notetakers).
• Managing the day-to-day operations of the Disability Services office.

Skills

Professionalism

Compassion & empathy

Confidentiality

Education

Bachelor’s degree preferred

Job description

Regent University in Virginia Beach, VA seeks a student-services assistant for the Disability Services office. You will greet students, handle walk-ins, manage calls, and answer general questions while reviewing applications and coordinating with accommodations staff.

Ideal candidates demonstrate professionalism, confidentiality, and a commitment to accessibility, aligning with Regent’s values of Excellence, Innovation, and Integrity.