Disability Representative

Sedgwick Claims Management Services Ltd; Eden Prairie (MN); Hybrid; USD 26,863 - 30,059; Full time

Benefits offered by this job

Comprehensive benefits package

Career development and promotional opportunities

Training mentor and manager support

Job summary

Sedgwick Claims Management Services Ltd is seeking a Disability Representative to join their Eden Prairie team. The role involves processing disability claims, making timely payments, and ensuring proper documentation for claimants.

The ideal candidate should possess strong communication skills, be detail-oriented, and have a high school diploma or GED. A comprehensive training program and diverse benefits are available, supporting employees' well-being.

Qualifications

• Strong communication skills, both oral and written.
• Computer proficiency is required, particularly in Microsoft Office.
• Previous clerical or customer service experience is preferred.

Responsibilities

• Process claims and determine benefits due pursuant to a disability plan.
• Make timely payments and adjustments for disability offsets.
• Inform claimants of required documentation and claims status.

Skills

Strong oral and written communication

Computer literate including Microsoft Office

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

## Disability RepresentativeApplylocations: Eden Prairie, MNtime type: Full timeposted on: Posted Todayjob requisition id: R74306By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceDisability Representative**Disability Representative**Our teams thrive together! We collaborate onsite and embrace a flexible hybrid work arrangement. All candidates must live near our Center of Excellence in **Eden Prairie, MN:** 11000 Prairie Lakes Dr, Eden Prairie, MN 55344 What we offer:* A stable, consistent work environment—both in-office and virtual* A comprehensive training program to help you support employees and customers from some of the world’s most respected brands* A dedicated mentor and manager to guide you every step of your career journey* Career development and promotional opportunities as you take on new responsibilities* A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-beingYour next big opportunity starts here—are you ready to join us?**PRIMARY PURPOSE OF THE ROLE:**To process claims and determine benefits due pursuant to a disability plan; to make timely payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets; and to ensure the ongoing processing of claims.**ARE YOU AN IDEAL CANDIDATE?**We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.**ESSENTIAL RESPONSIBLITIES MAY INCLUDE*** Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.* Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.* Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.**QUALIFICATIONS*** Education & Licensing: High school diploma or GED required.* Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required* PC literate, including Microsoft Office products, Windows environment.* Must meet minimum typing requirements.* Experience: Clerical or customer service experience or equivalent combination of education and experience preferred**TAKING CARE OF YOU*** Entry-level colleagues are offered a world class training program with a comprehensive curriculum.* An assigned mentor and manager that will support and guide you on your career journey.* Career development and promotional growth opportunities* A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.Work environment requirements: Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking. Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.*As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (19.50 - 21.82). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.*Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.