Disability Operations Leader - Remote, Claims & Team Performance

Dane Street; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Remote work equipment stipend

Job summary

Dane Street is seeking a regional operations leader to oversee profitability and efficiency across the center. You will drive staffing effectiveness, manage performance expectations, and deliver regular management reports on request. A healthcare/insurance backdrop and claims experience are preferred.

You will collaborate with HR, finance, IT and BA, plan daily activities, and ensure production goals are met while maintaining high quality and service levels.

Qualifications

• Present exceptional communication skills with a clear understanding of company business lines.
• The ability to apply critical thinking, manage time efficiently and meet deadlines.
• Computer literacy and typing skills are essential.

Responsibilities

• Oversee the overall production, performance, and quality of the assigned region.
• Plans and organizes daily activities related to production and operations.
• Measures productivity by analyzing performance data, financial data, and activity reports.
• Coordinates with HR, finance, IT and BA to ensure successful production operations.
• Determines labor needs to meet production goals.
• Hires and trains new employees.
• Organizes and oversees schedules and work of staff.
• Conducts performance evaluations and handles disciplinary actions as needed.

Skills

Communication

Time management

Critical thinking

Computer literacy

Typing skills

Education

Associate's Degree

Bachelor's Degree

Job description

Dane Street is seeking a regional operations leader to oversee profitability and efficiency across the center. You will drive staffing effectiveness, manage performance expectations, and deliver regular management reports on request. A healthcare/insurance backdrop and claims experience are preferred.

You will collaborate with HR, finance, IT and BA, plan daily activities, and ensure production goals are met while maintaining high quality and service levels.