Disability Claims Operations Lead (Remote)

Dane Street; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Voluntary life insurance options

Hospital indemnity, critical illness,

Job summary

Dane Street is seeking a Disability Operations Supervisor to lead the disability claims team, ensuring high-quality service, regulatory compliance, and KPI attainment. You will guide analysts, provide training, and support career development while coordinating with other departments to improve efficiency.

The role emphasizes leadership, data-driven decision making, and strong communication in a remote work setup, with comprehensive benefits and continuous process improvement opportunities.

Qualifications

• Strong leadership and communication skills are required.
• Ability to analyze data, solve problems, and make decisions.
• Proficiency in using relevant software applications and systems.

Responsibilities

• Supervise daily operations of the disability claims team to ensure efficient workflow and quality outcomes.
• Provide training, mentoring and performance feedback to team members.
• Monitor KPIs and drive process improvements across the team.
• Ensure timely client inquiries and communications are addressed.

Skills

Leadership

Communication

Data analysis

Problem solving

Decision making

Education

Associate's degree

Bachelor's degree

Tools

Claims processing software

Job description

Dane Street is seeking a Disability Operations Supervisor to lead the disability claims team, ensuring high-quality service, regulatory compliance, and KPI attainment. You will guide analysts, provide training, and support career development while coordinating with other departments to improve efficiency.

The role emphasizes leadership, data-driven decision making, and strong communication in a remote work setup, with comprehensive benefits and continuous process improvement opportunities.