Disability Operations Lead & Training Specialist

UMass Med School; Westborough (MA); On-site; USD 43,222 - 58,292; Full time

Job summary

UMass Med School is hiring a Lead Disability Assistant in Westborough, MA. The successful candidate will coordinate administrative processing of disability determinations, manage unit workflow, and train Disability Assistants.

With a requirement of a 2-Year College Degree and 5-7 years of relevant office experience, the role involves significant decision-making related to client correspondence and HIPAA compliance. Strong organizational skills and knowledge of medical terminology are essential.

Qualifications

• 5-7 years of relevant office experience.
• Demonstrated ability to monitor and generate reports.

Responsibilities

• Manage unit work flow and assign Disability Assistants.
• Train new and existing Disability Assistants.
• Act as unit Disability Liaison for agency partner inquiries.
• Initial review of disability supplements for accuracy.
• Ensure prompt completion of priority cases.

Skills

Organizational skills

Interpersonal skills

Communication skills

Knowledge of medical terminology

Knowledge of HIPAA laws

Education

2-Year College Degree in business or related field

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

UMass Med School is hiring a Lead Disability Assistant in Westborough, MA. The successful candidate will coordinate administrative processing of disability determinations, manage unit workflow, and train Disability Assistants.

With a requirement of a 2-Year College Degree and 5-7 years of relevant office experience, the role involves significant decision-making related to client correspondence and HIPAA compliance. Strong organizational skills and knowledge of medical terminology are essential.