Director Youth Services

Employ-Prince-George; Largo (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Life, and Dental Insurance

Paid time off

401(k)

Job summary

Employ Prince George’s is seeking a Director, Youth Services to lead and oversee Youth Services programs, state and local workforce initiatives, and ensure timely grant compliance. The role encompasses program operations, budgeting, and coordination with partner organizations to expand services for youth in the community.

The position reports to the Chief Program & Impact Officer, supervising YCC Managers and KEYS Coordinator, with oversight of the full YCC and KEYS teams. Exempt from overtime.

Qualifications

• Bachelor’s degree in a related field; combination of relevant experience considered in lieu of education
• 7 years of related experience in managing workforce programming and/or grant programs, including 3 years in a supervisory role
• Demonstrated excellence in leadership, interpersonal communication, and strategic planning
• Proven experience managing large programmatic budgets is a plus
• Highly organized and proficient in Microsoft Office, CRM platforms, and AI tools

Responsibilities

• Manages and supervises the Youth Services Department staff
• Provides guidance and training for staff development and improved performance
• Evaluates staff performance and guides corrective actions
• Facilitates strategic team meetings on a weekly basis
• Develops strategies to promote positive public relations with community-based organizations and partners
• Ensures staff attend job fairs, trade shows, and community events
• Manages programmatic performance and fiscal integrity of grant programs
• On-time submission of weekly, monthly, and quarterly reports

Skills

Leadership

Strategic planning

Budget management

Interpersonal communication

Data analysis

Education

Bachelor’s degree in a related field

Master’s degree (preferred)

Project management certification (preferred)

Tools

Microsoft Office

CRM platforms

AI tools

Job description

Career Opportunities with Employ Prince George's

A great place to work.

Careers at Employ Prince George's

Share with friends or Subscribe!

Are you ready for new challenges and new opportunities? There’s never been a better time to join EPG!

If you are a dynamic individual seeking a rewarding career that has a direct impact on our community, we would love to hear from you. Together, we can work in partnership to enhance the lives of those around us.

Join us in making a difference.

We can't wait to welcome you to our team!

Benefits: Health, Life, and Dental Insurance, Paid time off, and 401(k)

Employ Prince George’s is committed to empowering job seekers with the skills and training necessary to excel in high-demand industries. We collaborate with businesses, community organizations, and workforce partners to strengthen employment opportunities and support economic growth.

Position Summary

The Director, Youth Services, under the direction of the Chief Program Officer, is responsible for providing leadership and direction to Youth Services programs, state and local workforce programs, ensuring efficient delivery of services, and the achievement of program performance goals. The Director, Youth Services will work with partner organizations to achieve program goals and objectives while increasing the number of youth served with quality services. The Director, Youth Services is responsible for the overall operation of Youth workforce programs, including the programmatic and financial components, and coordination of activities, and generally for assuring that all grant requirements are met timely.

The Director, Youth Services manages the operations of the Youth Services Department and assigns tasks to the Youth Services staff who are responsible for engaging, recruiting, screening, enrolling, and counseling youth who may require career readiness, work exploration, work experience, and/or occupational training services to obtain self-sustaining employment opportunities.

The Director, Youth Services, reports to the Chief Program & Impact Officer and supervises the YCC Managers and the KEYS Coordinator, with oversight of the full Youth Career Connection (YCC) and Keys teams (approximately 65–70 staff, including coordinators and career coaches). They work closely with the Education, Training, & Assessments Department and the Intake & Admissions team. This position is Exempt from overtime.

The Director, Youth Services, reports to the Chief Program & Impact Officer and supervises the YCC Managers and the KEYS Coordinator, with oversight of the full Youth Career Connection (YCC) and Keys teams (approximately 65–70 staff, including coordinators and career coaches). They work closely with the Education, Training, & Assessments Department and the Intake & Admissions team. This position is Exempt from overtime.

Roles and Responsibilities

Staff Management

• Manages and supervises the personnel assigned to the Youth Services Department
• Provides guidance and training for staff development and improved performance
• Evaluates staff performance and guides the correction of staff deficiencies
• Facilitates strategic team meetings weekly
• Conducts individual meetings with Youth Services staff members

Outreach & Collaborations

• Develops strategies to promote positive public relations by establishing a good rapport and collaborative efforts with community-based organizations, workforce development organizations, business associations, labor organizations, social service agencies, etc.
• Ensures that the Youth Services’ staff are attending various job fairs, trade shows, business functions, after-hour business affairs, networking events, community events, etc.
• Is available to represent Employ Prince George’s and the Prince George’s County American Job Center Community Network at events outside of traditional business hours and functions
• Develop customized workforce development programs with strategic partners
• Consistently seeks local and regional partnerships to secure additional resources and services to address the workforce, economic, and skills gaps within Prince George’s County

Departmental Performance

• Utilizes labor market information and economic data to design workforce development programs that will meet the needs of area businesses
• Develops, implements, and evaluates strategies to ensure that the Youth Services Department meets or exceeds programmatic goals
• Maintains fiscal integrity of all grant programs
• Partners with the Ready-To-Work program and Business Services Department to rapidly match entry-level job seekers with relevant career opportunities

Reporting

• On-time submission of weekly, monthly, and quarterly reports
• Maintains programmatic impact reports and ensures data is input into the appropriate databases

Education & Experience Requirements

• Bachelor’s degree in a related field; a combination of relevant experience will be considered in lieu of education; master’s degree and project management certification preferred.
• 7 years of related experience in the management of workforce programming and/or grant programs, including 3 years in a supervisory role.
• Demonstrated excellence in leadership, interpersonal communication, and strategic planning.
• Proven experience managing large programmatic budgets is a plus.
• Highly organized and proficient in Microsoft Office, CRM platforms, and AI tools.

Knowledge, Skills and Abilities

• Ability to function and supervise in a performance-based management environment
• Ability to analyze data to evaluate programs and implement strategies to meet program goals
• Proficient in career readiness assessments and career pathways.
• Knowledge of American Job Center systems and the Workforce Innovation & Opportunity Act as it relates to workforce development programming
• Ability to build and maintain effective partnerships with stakeholders, community organizations, education providers, and employers to advance workforce initiatives.
• Strong knowledge of local labor markets, Federal and State workforce programs, and WIOA-related workforce development systems (preferred).
• Proven ability to supervise, motivate, and manage staff in a performance based environment while overseeing large programmatic budgets.
• Skilled in data analysis to evaluate programs, improve outcomes, and guide strategic decision-making

NOTE: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.