Director, Workforce Training & Community Impact

Goodwill of Southwestern Pennsylvania

Pittsburgh (Allegheny County)

On-site

USD 65,915 - 77,446

Full time

14 days+

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Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking a Director of Workforce Training to lead the Human Services division’s training portfolio, aligning initiatives with strategic goals and labor market needs at the Workforce Development Center in Pittsburgh. This role directs coaching for staff and expands occupational tracks to deliver accessible, high-quality instruction.

The position emphasizes budget management, funding sustainability, and outcomes

Qualifications

Bachelor's degree in Business Management, Education, Teaching, Psychology, Rehabilitation Sciences, Social Work, or other related field with 4+ years of relevant experience.
Master's degree in Business Management, Education, Teaching, Psychology, Rehabilitation Sciences, Social Work, or other related field with 2+ years of relevant experience.
Progressive leadership and supervision in workforce development, training, higher education, or a closely related field.
Knowledge of strategic planning and translating strategy into operational execution; fiscal responsibility and budgeting.

Responsibilities

Lead the strategic development of a cohesive portfolio of digital skills, retail, and pre-apprenticeship and apprenticeship pathways with stackable credentials and clear routes to employment.
Standardize and oversee eligibility, enrollment, assessment, and credentialing processes across programs and ensure adherence to division-wide standards for quality and accessibility.
Direct the alignment of curricula to employer-validated competencies and, where applicable, to Registered Apprenticeship standards in partnership with Business Engagement.
Direct the instructional leadership framework to ensure consistent performance, professional growth, and quality standards across the Human Services training team.
Manage staff accountability and align teams with departmental objectives through individual goal setting and annual evaluations for all direct reports.
Develop, monitor, and manage the department budget to maximize mission impact; identify funding opportunities and prepare forecasts.