Director, Wholesale Merchandise Planning

The PCA Companies; New York (NY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Phenomenal discounts on products

Medical, Dental & Vision

401(k) with match

PTO 17 days + holidays

Job summary

Beauty Space, part of The PCA Group of Companies, seeks an experienced wholesale merchandise planner in New York. You will oversee inventory flow from the distribution center to up to 10 wholesale accounts, ensuring OTIF compliance and alignment with retailer forecasts.

The role requires 5+ years in merchandise/inventory planning, strong Excel and ERP skills, and proven leadership of account-planning teams. Hybrid work from NYC with in-office Mondays- Thursdays.

Qualifications

• 5+ years in merchandise planning, inventory planning, wholesale operations, or retail account planning.
• 2+ years managing direct reports or leading account-specific planning teams.
• Experience with multiple wholesale accounts, ideally in beauty, fashion, or consumer goods.
• Strong knowledge of inventory management, replenishment, DC operations, and retailer compliance requirements.
• Advanced Excel skills, plus experience with ERP, inventory management, and retail reporting systems.

Responsibilities

• Merchandise planning and inventory management across up to 10 wholesale accounts.
• Coach and develop account-level planners, setting priorities and holding the team accountable for channel execution.
• Set common planning processes, reporting standards, and operating procedures, while respecting each retailer's specific requirements.
• Track sell-through, weeks of supply, replenishment needs, and inventory exposure by account, and spot risks and opportunities early.
• Own the flow of inventory from the BEAUTYSPACE DC to wholesale accounts, working with DC and corporate operations to meet retailer timelines and OTIF requirements.
• Monitor inventory positions (on-hand, in-transit, available-to-sell) and drive resolution of shortages, delays, and discrepancies.
• Manage retailer inventory activity, including RTVs, markdowns, replenishment, adjustments, and aged or excess stock, and track the financial exposure with finance and account teams.
• Oversee retailer item maintenance, including new item and SKU setup, cost and price changes, item attribute updates, and discontinuations, within retailer deadlines.
• Put controls in place to prevent item setup errors, order disruptions, pricing discrepancies, and compliance issues.
• Account management and health
• Partner with account management, buying, and sales so inventory strategy matches retailer forecasts, sales goals, and promotional calendars.
• Run a regular health check on each account (sell-through, weeks of supply, OTIF, fill rate, RTV and markdown exposure, deductions, item setup status), rate it green, yellow, or red against agreed KPIs, and document the drivers behind any account that is off track.
• Review results with account management, finance, and the DC at a set cadence, agree on owners and due dates for corrective actions, and report account health trends to leadership.
• Cross-functional leadership, reporting, and process improvement
• Act as the primary merchandise planning liaison between wholesale account teams and internal operations, including corporate operations and order management, finance and accounts receivable, buying and brand partnerships, and sales and account management. Also act as the point of contact with retailer planning, replenishment, and operations teams.
• Set up clear communication channels and escalation paths to resolve operational problems quickly.
• Translate retailer needs into internal priorities, with clear timing, ownership, and execution.
• Build and maintain reporting on inventory positions, stock flow, fulfillment, retailer performance, and operational exceptions.
• Define KPIs for account-level execution and team performance, and track order fulfillment, OTIF performance, inventory accuracy, replenishment efficiency, RTV exposure, and item setup completion.
• Find recurring operational problems and fix them with scalable solutions, and keep improving planning tools, reporting, workflows, and communication as the wholesale business grows.

Skills

Merchandise planning

Inventory management

Wholesale operations

Team leadership

Excel skills

Analytical skills

Education

College diploma

Tools

ERP systems

EDI platforms

Job description

Beauty Space is a leading curator of clean, sustainable, and cruelty-free beauty products, offering a premium assortment of skincare, makeup, and wellness essentials. Known for its presence in forward-thinking retail spaces like Bloomingdale’s, Beauty Space delivers elevated, conscious beauty experiences. Through its B2B digital platform, the brand also connects beauty professionals and brands, fostering global collaboration and innovation in the beauty industry.

Beauty Space is part of the PCA Group of Companies (PCA) — a privately-owned, global beauty holding company founded 36 years ago. Led by the founders and the next generation of the family, PCA employs ~1,500 people across five global locations. With a focus on omnichannel distribution and fulfillment, PCA operates through multiple subsidiaries with distinct leadership and business strategies.

role is the main link between BEAUTYSPACE's wholesale accounts and its distribution center (DC), corporate operations, finance, buying, and planning teams. You will keep inventory moving accurately from the DC into retail channels, with clear visibility and accountability at every step.

The ideal candidate is analytical, highly organized, and solutions-oriented, and is equally comfortable managing people and complex processes in a fast-paced, multi-account wholesale business.

Key Responsibilities

• Merchandise planning and inventory management
• Lead merchandise planning and inventory management across up to 10 wholesale accounts.
• Coach and develop account-level planners, setting priorities and holding the team accountable for channel execution.
• Set common planning processes, reporting standards, and operating procedures, while respecting each retailer's specific requirements.
• Track sell-through, weeks of supply, replenishment needs, and inventory exposure by account, and spot risks and opportunities early.
• Own the flow of inventory from the BEAUTYSPACE DC to wholesale accounts, working with DC and corporate operations to meet retailer timelines and on-time, in-full (OTIF) requirements.
• Monitor inventory positions (on-hand, in-transit, available-to-sell) and drive resolution of shortages, delays, and discrepancies.
• Manage retailer inventory activity, including RTVs, markdowns, replenishment, adjustments, and aged or excess stock, and track the financial exposure with finance and account teams.
• Oversee retailer item maintenance, including new item and SKU setup, cost and price changes, item attribute updates, and discontinuations, within retailer deadlines.
• Put controls in place to prevent item setup errors, order disruptions, pricing discrepancies, and compliance issues.
• Account management and health
• Partner with account management, buying, and sales so inventory strategy matches retailer forecasts, sales goals, and promotional calendars.
• Run a regular health check on each account (sell-through, weeks of supply, OTIF, fill rate, RTV and markdown exposure, deductions, item setup status), rate it green, yellow, or red against agreed KPIs, and document the drivers behind any account that is off track.
• Review results with account management, finance, and the DC at a set cadence, agree on owners and due dates for corrective actions, and report account health trends to leadership.
• Cross-functional leadership, reporting, and process improvement
• Act as the primary merchandise planning liaison between wholesale account teams and internal operations, including corporate operations and order management, finance and accounts receivable, buying and brand partnerships, and sales and account management. Also act as the point of contact with retailer planning, replenishment, and operations teams.
• Set up clear communication channels and escalation paths to resolve operational problems quickly.
• Translate retailer needs into internal priorities, with clear timing, ownership, and execution.
• Build and maintain reporting on inventory positions, stock flow, fulfillment, retailer performance, and operational exceptions.
• Define KPIs for account-level execution and team performance, and track order fulfillment, OTIF performance, inventory accuracy, replenishment efficiency, RTV exposure, and item setup completion.
• Find recurring operational problems and fix them with scalable solutions, and keep improving planning tools, reporting, workflows, and communication as the wholesale business grows.

Qualifications And Experience

• 5+ years in merchandise planning, inventory planning, wholesale operations, or retail account planning.
• 2+ years managing direct reports or leading account-specific planning teams.
• Experience supporting multiple wholesale retail accounts, ideally in beauty, fashion, or consumer goods.
• Solid grasp of inventory management, replenishment, DC operations, and retailer compliance requirements.
• Hands-on experience with RTVs, markdowns, inventory reconciliation, SKU maintenance, and retailer item setup.
• Working knowledge of on-hand, in-transit, fulfillment, and OTIF metrics.
• Advanced Excel skills, plus experience with ERP, inventory management, and retail reporting systems: [list specific systems, e.g., ERP, EDI platform].
• Strong organizational, analytical, and problem-solving skills, with close attention to detail across competing account priorities.
• Clear communicator who can influence and coordinate across departments.
• Working knowledge of retailer portals (for item setup, purchase orders, scorecards, deductions, and compliance): [list specific portals].

Leadership attributes

• Accountability: owns outcomes and follows through across teams.
• Cross-functional thinking: understands how one department's decisions affect the wider business.
• Proactive problem solving: finds issues before they reach the retailer.
• Team development: manages, mentors, and grows account-level planners.
• Operational excellence: builds repeatable processes, sets controls, and drives consistency.
• Commercial acumen: connects inventory management to sales, margin, and profitability.
• Adaptability: thrives in a growing business with changing retailer requirements.

Measures of success

• Accurate, consistent inventory flow across all wholesale accounts.
• Higher retailer OTIF and fulfillment performance: [target, e.g., OTIF % by account].
• Item setup, SKU changes, and price updates completed accurately and on time: [target, e.g., % on time].
• RTVs and markdowns managed and reconciled.
• Better visibility into on-hand, in-transit, and available-to-sell inventory.
• Fewer operational errors, inventory discrepancies, and retailer compliance issues.
• Strong alignment between DC operations, corporate teams, and retailer partners.
• A high-performing account-level merchandise planning team.
• Scalable processes that support continued wholesale account growth

Work Location

8 E 41st Street

New York, NY

Work Hours/Schedule

Hybrid, in office Monday-Thursday

Required Education and Competencies:

• College diploma or equivalent.
• What we offer:
• Phenomenal discounts on products within the beauty industry and beyond
• Medical, Dental, and Vision, along with supplemental benefits available after 60 days
• 401 (k) available after 1 year of service with up to a 4% match
• 17 days PTO and Paid Holidays
• Salary commensurate with experience $80,000 - $90,000

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.