Director, Victim Services & Trauma-Informed Care

Westchester-Jewish-Community-Services; City of White Plains (NY); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive Health Benefits

403(b) Plan

Job summary

Westchester Jewish Community Services seeks a dynamic Director of Victim Services to lead strategic development, compliance, funding, and staff supervision, ensuring high-quality, victim-centered care across the organization.

The role collaborates with law enforcement, courts, healthcare providers, and community partners, oversees a 24-hour hotline, and mentors staff and interns to advance trauma-informed, culturally responsive services.

Qualifications

• Master’s Degree in Human Services, Social Work, Public Administration, or related field.
• SIFI certified.
• LMSW/LCSW preferred.
• Minimum of 5 years of experience in victim services, social services, or related field.
• Strong understanding of victim rights, trauma-informed care, and culturally competent service delivery.
• Familiarity with laws related to victim assistance and domestic violence.
• Valid driver’s license and ability to travel between sites.
• Bilingual Spanish/English a plus.

Responsibilities

• Design, implement, and evaluate comprehensive victim support programs addressing crime victims, domestic violence survivors, and individuals affected by trauma.
• Ensure all programs operate in accordance with federal, state, and local laws, funding requirements, and best practices in victim assistance.
• Identify and pursue funding opportunities through grants, community partnerships, and other resources; Prepare and oversee grant applications, budgets, and reports.
• Manage program budgets efficiently and transparently.
• Supervise and mentor program leadership, staff, and interns.
• Conduct performance evaluations, and support professional development opportunities.
• Ensure staff training compliance requirements are met.
• Build and maintain strong working relationships with law enforcement, courts, healthcare providers, community organizations, schools and other stakeholders.
• Coordinate efforts to streamline victim services and ensure comprehensive support.
• Represent the agency at community meetings, coalitions, and public forums.
• Create a maintain a system of referrals with WJCS programs including CCBHC clinics.
• Advocate for victims' rights and needs within the community and at policy levels.
• Conduct ongoing community outreach to ensure program awareness.
• Ensure coverage and response of the program 24-hour hotline.
• Be available during hotline after hour emergencies.
• Respond promptly and effectively to crisis situations involving victims.

Education

Master’s Degree in Human Services, Social Work, Public Administration, or a related field

SIFI certified

LMSW/LCSW preferred

Job description

Westchester Jewish Community Services seeks a dynamic Director of Victim Services to lead strategic development, compliance, funding, and staff supervision, ensuring high-quality, victim-centered care across the organization.

The role collaborates with law enforcement, courts, healthcare providers, and community partners, oversees a 24-hour hotline, and mentors staff and interns to advance trauma-informed, culturally responsive services.