Director - Victim Services

Westchester-Jewish-Community-Services; City of White Plains (NY); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive Health Benefits

403(b) Plan

Job summary

Westchester Jewish Community Services seeks a dynamic Director of Victim Services to lead strategic development, compliance, funding, and staff supervision, ensuring high-quality, victim-centered care across the organization.

The role collaborates with law enforcement, courts, healthcare providers, and community partners, oversees a 24-hour hotline, and mentors staff and interns to advance trauma-informed, culturally responsive services.

Qualifications

• Master’s Degree in Human Services, Social Work, Public Administration, or related field.
• SIFI certified.
• LMSW/LCSW preferred.
• Minimum of 5 years of experience in victim services, social services, or related field.
• Strong understanding of victim rights, trauma-informed care, and culturally competent service delivery.
• Familiarity with laws related to victim assistance and domestic violence.
• Valid driver’s license and ability to travel between sites.
• Bilingual Spanish/English a plus.

Responsibilities

• Design, implement, and evaluate comprehensive victim support programs addressing crime victims, domestic violence survivors, and individuals affected by trauma.
• Ensure all programs operate in accordance with federal, state, and local laws, funding requirements, and best practices in victim assistance.
• Identify and pursue funding opportunities through grants, community partnerships, and other resources; Prepare and oversee grant applications, budgets, and reports.
• Manage program budgets efficiently and transparently.
• Supervise and mentor program leadership, staff, and interns.
• Conduct performance evaluations, and support professional development opportunities.
• Ensure staff training compliance requirements are met.
• Build and maintain strong working relationships with law enforcement, courts, healthcare providers, community organizations, schools and other stakeholders.
• Coordinate efforts to streamline victim services and ensure comprehensive support.
• Represent the agency at community meetings, coalitions, and public forums.
• Create a maintain a system of referrals with WJCS programs including CCBHC clinics.
• Advocate for victims' rights and needs within the community and at policy levels.
• Conduct ongoing community outreach to ensure program awareness.
• Ensure coverage and response of the program 24-hour hotline.
• Be available during hotline after hour emergencies.
• Respond promptly and effectively to crisis situations involving victims.

Education

Master’s Degree in Human Services, Social Work, Public Administration, or a related field

SIFI certified

LMSW/LCSW preferred

Job description

Salary Range: $95,000.00 To $105,000.00 Annually

Overview

Westchester Jewish Community Services (WJCS) is an award-winning nonprofit, nonsectarian human services organization founded in 1943. Today, it has grown to be the largest provider of licensed outpatient community behavioral health services and one of the largest human service agencies in Westchester County. WJCS delivers innovative programs and services and compassionate care to more than 20,000 people of all ages and backgrounds throughout the county.

WJCS is seeking a dynamic, mission-driven Director of Victim Services to join our team! This position provides strategic direction for program development, compliance, funding, community partnerships, and staff supervision while ensuring the delivery of high-quality, victim-centered services. The Director promotes trauma-informed and culturally responsive care, advocates for victims' rights, leads community outreach and education efforts, oversees crisis response services, and works collaboratively with law enforcement, healthcare providers, courts, and community partners to enhance support for victims and their families.

The salary range for this full-time position is $95,000-$105,000.

Responsibilities

As a valued member of our team, your responsibilities will include, but are not limited to:

• Design, implement, and evaluate comprehensive victim support programs addressing crime victims, domestic violence survivors, and individuals affected by trauma.
• Ensure all programs operate in accordance with federal, state, and local laws, funding requirements, and best practices in victim assistance.
• Identify and pursue funding opportunities through grants, community partnerships, and other resources; Prepare and oversee grant applications, budgets, and reports.
• Manage program budgets efficiently and transparently.
• Supervise and mentor program leadership, staff, and interns.
• Conduct performance evaluations, and support professional development opportunities.
• Ensure staff training compliance requirements are met.
• Build and maintain strong working relationships with law enforcement, courts, healthcare providers, community organizations, schools and other stakeholders.
• Coordinate efforts to streamline victim services and ensure comprehensive support.
• Represent the agency at community meetings, coalitions, and public forums.
• Create a maintain a system of referrals with WJCS programs including CCBHC clinics.
• Advocate for victims' rights and needs within the community and at policy levels.
• Conduct ongoing community outreach to ensure program awareness.
• Ensure coverage and response of the program 24-hour hotline.
• Be available during hotline after hour emergencies.
• Respond promptly and effectively to crisis situations involving victims.

Requirements

We are seeking candidates who possess the following qualifications:

• Master’s Degree in Human Services, Social Work, Public Administration, or a related field.
• SIFI certified
• LMSW/LCSW preferred
• Minimum of 5 years of progressively responsible experience in victim services, social services, or a related field.
• Demonstrated success in program development, management, and supervision.
• Strong understanding of victim rights, trauma-informed care, and culturally competent service delivery.
• Familiarity with laws related to victim assistance and domestic violence.
• Knowledge of community resources, law enforcement, judicial processes, and healthcare systems, and program evaluation.
• Valid driver’s license and ability to travel as needed between sites.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Bilingual Spanish/English a plus.

What WJCS has to offer you:

In addition to meaningful work and a supportive team environment, we offer a competitive benefits package, including:

• Generous paid time off
• Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA)
• 403(b) Plan and an Agency-Paid Pension Plan
• Ongoing Professional Development and Training
• Employee Assistance ProgramTuition, day-care, and personal emergency reimbursements
• Disability and life insurance
• Staff appreciation events and employee mental health and wellness initiatives

WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER