Director, Vendor Management

Matrix Medical Network; United States; Remote; USD 134,000 - 202,000; Full time

Job summary

A leading healthcare organization seeks a Director for Vendor Management to oversee strategic governance and optimize contract management. This fully remote position emphasizes compliance and cross-department collaboration to enhance vendor performance. The ideal candidate will possess substantial experience in contract law, risk management, and leadership, contributing to innovative healthcare solutions.

Benefits

Medical, Dental, Vision

401K with company matching

Paid time off

Flexible spending accounts

Qualifications

• 8+ years in vendor management or contract administration.
• 3+ years in a leadership role.
• Proven contract negotiation experience.

Responsibilities

• Lead the vendor governance framework and contract management strategy.
• Oversee vendor performance evaluations and compliance.
• Develop and maintain performance metrics and reporting tools.

Skills

Contract Law

Risk Management

Negotiation

Leadership

Analytical Skills

Communication

Education

Bachelor’s degree in Business Administration

Master’s degree (preferred)

Tools

Contract Lifecycle Management Software

Vendor Management Tools

Job description

Overview

Director, Vendor Management

(Remote)

About Us:

Matrix Medical Network is a leading clinical services organization that supports the needs of diverse and vulnerable populations, working with millions of individuals across the country to assess and help them manage their health risks through our large network of clinicians. We support Medicare Advantage, Managed Medicaid and Commercial plans; serving populations of all ages, from seniors to other high-risk individuals.

Matrix colleagues understand the important role every department plays in helping the members and customers we serve have the best experience possible across all touchpoints. Join our team and help create innovative strategies and solutions to make quality healthcare more accessible!

Matrix Medical Network is proud to be a Diversity, Equity, Inclusion and Accountability Employer

Why Work at Matrix?

• The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members.
• A chance to work with great people on exciting projects.
• Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members.
• Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community.

Responsibilities

About the role:

Type: Full Time Salaried

Compensation: $134,000 - $202,000 (Target Salary)

Location: Fully Remote, must be in the United States

Hours: Full Time Days

Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available.

What to Expect:

The Director, Vendor Management is responsible for building, leading, and optimizing the enterprise-wide vendor governance and contract management strategy. This role ensures that third-party vendors meet contractual obligations, comply with regulations, and align with the organization’s strategic, operational, and risk management goals. The Director will oversee vendor performance, mitigate financial and reputational risks, draft and negotiate contracts, and ensure compliance with evolving legal and regulatory requirements. This position will lead cross-functional collaboration with Clinical, Operations, Legal, Compliance, IT, and Finance teams to optimize vendor performance and accountability.

Responsibilities:

Strategic Vendor Governance & Contract Management:

• Design, implement, and manage the vendor governance framework, including policies, standards, operating procedures, and escalation processes.
• Lead the development, negotiation, and execution of vendor contracts and agreements, ensuring they meet organizational standards and legal requirements.
• Stay current with legal and regulatory changes to ensure contracts remain compliant, collaborating with Legal, Finance, and Compliance teams.
• Develop and implement policies and procedures to enhance contract management practices and risk mitigation strategies.
• Oversee vendor audit readiness and respond to regulatory reviews related to third-party risk.

Vendor Performance & Risk Management:

• Oversee vendor performance evaluations, ensuring compliance with SLAs, KPIs, risk metrics, and contract terms.
• Develop and maintain vendor scorecards, performance dashboards, and reporting tools to track compliance and risk exposure.
• Lead regular vendor performance monitoring and governance meetings with internal stakeholders and suppliers.
• Identify, assess, and mitigate risks related to financial exposure, reputational damage, and legal non-compliance.
• Implement robust risk management frameworks and proactively address vendor performance issues.

Leadership & Relationship Management:

• Lead the Sourcing team, providing guidance, mentorship, and performance management.
• Serve as the primary escalation point for complex vendor-related issues and contract disputes.
• Lead regular executive-level strategic vendor review meetings and steering committees.
• Establish and maintain strong relationships with key vendors to foster collaboration and transparency.
• Present vendor performance insights and risk assessments to executive leadership, recommending strategic actions.

Reporting & Analytics:

• Establish KPIs and metrics to monitor vendor efficiency, contract adherence, and service delivery.
• Provide executive-level reporting on vendor performance, risk exposure, cost optimization, and compliance posture.
• Develop and present analytics reports and dashboards to track vendor performance, compliance, and risk exposure.
• Document contract amendments, renewals, terminations, and maintain accurate records.

Process Improvement & Best Practices:

• Continuously evaluate and enhance vendor management processes, adopting best practices to streamline contract administration.
• Train internal stakeholders on contract compliance, vendor management policies, and risk mitigation techniques.
• Drive continuous improvement of vendor governance tools, processes, and systems.

Qualifications

Experience & Education:

• Bachelor’s degree in Business Administration, Contract Management, Law, or a related field (Master’s preferred).
• 8+ years of experience in vendor management, contract administration, procurement, or a related area, with at least 3 years in a leadership role.
• Proven experience in drafting, negotiating, and managing complex vendor contracts.

Skills & Competencies:

• Strong understanding of contract law, compliance regulations, and risk management strategies.
• Proficiency in contract lifecycle management (CLM) software and vendor management tools.
• Excellent analytical, negotiation, and leadership skills.
• Experience leading cross-functional teams and collaborating with senior stakeholders.
• Strong communication and interpersonal skills, with the ability to build and maintain strategic vendor relationships.
• Ability to develop and implement performance metrics, track vendor data, and present findings to leadership.
• Highly organized, detail-oriented, and capable of managing multiple projects simultaneously.

Our Culture:

• We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
• We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.
• We encourage and celebrate collaboration.
• We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.

Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].

#LI-JH1