Director, US Market Access Payer Customer Marketing

Sanofi (US); Morristown (NJ); On-site; USD 130,000 - 170,000; Full time

Job summary

A leading global healthcare company is looking for a Director, US Market Access Payer Customer Marketing to develop strategic content and engage with key payer accounts. The role requires a deep understanding of the access landscape in healthcare, ensuring tailored messaging that aligns with payer needs across multiple segments. Ideal candidates should have extensive experience in customer marketing within the pharmaceutical industry and demonstrate strong communication skills.

Benefits

Wide range of health and wellbeing benefits

At least 14 weeks’ gender-neutral parental leave

Opportunities for career growth

Thoughtful rewards package

Qualifications

• Minimum of 7+ years in customer marketing, payer engagement or access-related content strategy.
• Strong track record of developing effective, payer-relevant marketing content.
• Deep knowledge of the U.S. access landscape including PBMs, IDNs, payers, and providers.

Responsibilities

• Translate therapeutic area and business unit content into compelling messaging.
• Craft strategic content aligned with payer decision-makers.
• Identify above-brand partnership opportunities with priority accounts.

Skills

Customer marketing

Payer engagement

Access strategy

Storytelling

Communication

Education

Bachelor's degree in Marketing, Business, Communications

Advanced degree preferred

Job description

Director, US Market Access Payer Customer Marketing

Job Title: Director, US Market Access Payer Customer Marketing

Location: Morristown, NJ, Cambridge, MA

About the Job

The Director, US Market Access Payer Customer Marketing is responsible for developing strategic, above-brand customer content that aligns access objectives with payer needs across the portfolio. This role translates therapeutic area and brand insights into tailored messaging and field tools that drive engagement, pull-through, and partnership opportunities with the Big 3 and other key payer accounts. Operating in a fast-paced, agile environment, the Director leads the integration of brand and access strategies to ensure relevance and consistency across market segments and touchpoints.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing Progress to make a real impact on millions of patients around the world.

Main Responsibilities:

• Content Strategy & Development
  Translate therapeutic area and business unit content into compelling, portfolio-level messaging that supports payer engagement and pull-through.
  
• Customer-Centric Engagement
  Craft and deliver strategic content aligned with the objectives and timelines of payer decision-makers (e.g., Part D cycles, formulary planning).
  
• Access Landscape Expertise
  Maintain a deep understanding of the evolving payer, provider, and IDN landscape to ensure content relevance across access segments.
  
• Cross-Functional Integration
  Align with Brand, Field Access, and Corporate Accounts to ensure content reflects both clinical value and access imperatives.
  
• Agile Content Deployment
  Adapt content quickly based on shifting customer needs, competitive context, and internal priorities across multiple indications.
  
• Customer Partnership Enablement
  Identify above-brand partnership opportunities and support the field in building long-term, trust-based relationships with priority accounts.
  
• Leadership & Stakeholder Advising
  Serve as a strategic advisor to General Managers and brand teams on payer marketing, content strategy, and customer insights.
  

About You

Required Qualifications

• Bachelor's degree in Marketing, Business, Communications, or a related field (Advanced degree preferred)
  
• Minimum of 7+ years in customer marketing, payer engagement, or access-related content strategy in the pharmaceutical or healthcare industry
  
• Strong track record of developing effective, payer-relevant marketing content
  
• Deep knowledge of the U.S. access landscape including PBMs, IDNs, payers, and providers
  
• Demonstrated experience working across matrixed organizations with brand and access stakeholders
  
• Excellent storytelling, messaging, and communication skills
  
• Comfortable working in fast-paced, agile environments across multiple customer types
  

Personal Attributes:

• Strategic thinker with strong business acumen
  
• Highly organized and detail-oriented
  
• Collaborative and team-oriented
  
• Proactive, customer-driven, and execution-focused
  

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
  
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
  
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
  

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

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