Director, Underwriting Operations (Commercial P&C)

Amerisure; Irving (TX); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health benefits

401(k) with profit sharing

Paid time off

Job summary

Amerisure is recruiting for a Director, Underwriting Operations to lead a team focused on executing our underwriting strategy through defined goals and process enhancements, while prioritizing people development and mentorship to elevate skills and performance.

This role champions data-driven decision making, cross-functional collaboration, and adherence to guidelines to drive underwriting excellence and measurable results across the portfolio, with a hybrid work model and potential office

Qualifications

• Bachelor’s degree or equivalent work-related experience.
• 7 years middle market marketing and underwriting experience.
• 3 years management experience of middle market underwriters preferred.
• Proficient computer skills including Microsoft Office Suite.

Responsibilities

• Lead and direct staff in area of responsibility with an emphasis on talent management and succession planning.
• Develop action plans and execute on the overall underwriting portfolio strategy.
• Drive team member outcomes by monitoring performance and implementing solutions.
• Manage underwriter workloads and staffing levels to meet objectives and customer needs.
• Improve efficiency and effectiveness of team by identifying areas for increased productivity and developing procedures.
• Drive alignment to underwriting guidelines and compliance policies.
• Provide guidance and feedback to ensure alignment with underwriting strategy.
• Collaborate with internal and external partners to achieve company goals.
• Leverage data-driven insights to optimize underwriting performance.

Skills

Leadership

Strategic thinking

Analytical problem-solving

Cross-functional collaboration

Organizational skills

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is recruiting for a Director, Underwriting Operations to join our team! This role will be hybrid 3 days a week in the local office & 2 from home. Ideally this role will sit in our Dallas, TX or Phoenix, AZ office, though could also sit in Atlanta GA, Charlotte NC, Chicago IL, Farmington Hills MI, Indianapolis IN or Tampa FL.

POSITION SUMMARY:

Leads a team focused on efficient execution of Amerisure’s underwriting strategy through defined goals and process enhancement, while prioritizing people development through tailored training and mentorship to enhance skills and performance. Champions data-driven decision-making and industry best practices to drive consistent underwriting excellence and impactful results.

RESPONSIBILITIES:

• Lead and direct staff in area of responsibility with an emphasis on talent management and succession planning in accordance with the company’s strategic direction.
• Develop action plans and execute on the overall underwriting portfolio strategy.
• Drive team member outcomes by monitoring performance, effectively identifying issues, and implementing solutions.
• Manage underwriter workloads and staffing levels to meet organizational objectives and customer needs.
• Improve efficiency and effectiveness of team by identifying areas for increased productivity and developing procedures to address needs.
• Drive strategic alignment in underwriting by establishing, enhancing, and managing adherence to guidelines and compliance policies.
• Articulate and reinforce underwriting expectation, providing guidance and feedback to drive team alignment with underwriting strategy and execution of key initiatives, ensuring impactful results and continuous improvement.
• Collaborate with internal and external partners to ensure cross-functional alignment and achievement of company goals.
• Leverage data-driven insights and cross-functional collaboration to optimize underwriting performance, engaging internal resources to achieve favorable results.
• Monitor market trends, advance technical expertise to proactively position the department for success, ensuring alignment with industry best practices and achievement of strategic goals.

REQUIREMENTS:

• Bachelor’s degree or equivalent work-related experience.
• 7 years middle market marketing and underwriting experience.
• 3 years management experience of middle market underwriters preferred.
• Proficient computer skills required including Microsoft Office Suite.
• Strong leadership capability with experience in building and leading highly successful teams.
• Demonstrated successful ability to build positive partnerships and work collaboratively with cross-functional business teams.
• Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity.
• Excellent organizational skills and ability to function in a fast paced, highly visible, and changing environment.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.

#LI-CR1 Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee’s ability to perform their job duties may result in disciplinary action, up to and including termination.

At Amerisure, we understand that providing insurance coverage, servicing claims and offering loss control services is not enough. What sets us apart in the industry is our people. Our employees have remained our greatest strength and give life to the service culture we value so much. We work in a collaborative, cross-functional environment that values the ideas of both our internal and external partners. Customer service is the cornerstone of our business strategy and a promise we deliver on each day. If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you. https://amerisure.com/careers/