Director, Transformation Adoption & Implementation

U014 (FCRS = US014) Novartis Pharmaceuticals Corporation; United States; Hybrid; USD 186,000 - 345,000; Full time

Job summary

Novartis Pharmaceuticals Corporation is seeking a Director, Implementation & Adoption Business Partner to drive adoption and change across major transformation initiatives. The role partners with Engine teams and business leaders to embed readiness, adoption, and implementation strategies from design through deployment and stabilization.

The position emphasizes turning bold transformation ambitions into sustainable business outcomes, guiding leaders, teams, and external partners to accelerate

Qualifications

• Bachelor's degree in business, organizational development, psychology, communications, HR/P&O, healthcare, life sciences, or related discipline required.
• Master's degree or certification in change management, organizational development, communications, design thinking, Agile change, Prosci/ADKAR, CCMP, or Lean preferred.
• 8+ years of experience in change management, implementation, adoption, transformation delivery, organizational effectiveness, consulting, commercial operations, or digital/business transformation.

Responsibilities

• Partner with transformation teams to embed adoption and implementation considerations from design through deployment.
• Assess change and stakeholder impacts, readiness needs, adoption metrics and risks across business functions.
• Develop and lead implementation and adoption plans, driven by outcomes and required actions.
• Align deployment and change activities across business, technology, people, learning, communications, and operations.
• Equip leaders with tools and strategies to drive successful change adoption.
• Monitor readiness, adoption, usage, and feedback to identify barriers and accelerate outcomes.
• Lead interventions to address risks, remove obstacles, and sustain post-launch adoption.
• Capture lessons learned and develop reusable adoption practices for future transformations.

Skills

Change management

Implementation

Adoption

Transformation delivery

Executive communication

Education

Bachelor's degree in business/related field

Master's degree or change management certification

Job description

Novartis Pharmaceuticals Corporation is seeking a Director, Implementation & Adoption Business Partner to drive adoption and change across major transformation initiatives. The role partners with Engine teams and business leaders to embed readiness, adoption, and implementation strategies from design through deployment and stabilization.

The position emphasizes turning bold transformation ambitions into sustainable business outcomes, guiding leaders, teams, and external partners to accelerate