Director Training and Development

NYC Health + Hospitals; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

NYC Health + Hospitals is seeking a seasoned Training and Workforce Development Leader to design, implement, and manage competency-based training across the system. The role emphasizes staff development, career pathways, and partnerships with educational institutions to enhance workforce capabilities.

The position focuses on aligning training with ICARE-inspired values, analyzing workforce needs, and coordinating system-wide opportunities and programs to support recruitment and retention within

Qualifications

• Master’s Degree in Human Resources, Education, Business Management, Social Work, Healthcare Administration, Psychology, Public Administration or related discipline with five (5) years of progressively responsible experience in planning, workforce development and training programs, healthcare or public health administration; three (3) years in a managerial or supervisory capacity.
• Bachelor’s Degree in the listed disciplines with six (6) years of progressive experience as described above, four (4) years in a managerial or supervisory role.

Responsibilities

• Designs, develops, and implements training programs aligned with organizational goals and standards.
• Develops career ladder and educational programs with external partners to improve career pathways.
• Collaborates with System leadership to roll out training initiatives across care settings.
• Performs workforce needs analyses and identifies talent gaps.
• Plans workforce development programs and advises on budget and funding needs.
• Directs counseling and support services to assist participants in career development.
• Coordinates system-wide job opportunities and career development activities.
• Prepares requests to secure funds from Federal or state agencies.
• Evaluates training programs and presents findings to leadership.

Education

Master’s Degree in related field

Bachelor’s Degree in related field

Job description

Marketing Statement
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

Marketing Statement
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Duties & Responsibilities
Purpose of Position:
Under general direction, with latitude for independent judgment and initiative, is responsible for the development and implementation of training programs to enhance staff competency in delivering services that are patient-centered, culturally sensitive, and in line with the System’s ICARE principles.
Essential Duties And Responsibilities

• Design, develops, and implements training programs, including mandatory trainings, seminars, and workshops ensuring alignment with organizational goals, regulatory standards, and best practices.
• Develops and implements career ladder training and educational programs in collaboration with educational institutions and external stakeholders to enhance advancement opportunities through structured career pathways.
• Collaborates closely with internal stakeholders across the System and health care settings leadership to support the roll-out of training programs and integrate training initiatives.
• Conducts research and analysis to determine current and future workforce needs, identifying potential talent gaps and shortage areas.
• Participates in the planning and development of workforce development programs and advises on workforce needs and availability.
• Develops counseling and support services to assists participants in career development programs.
• Coordinates System-wide job opportunity and career development activities.
• May determine funding requirements for job opportunity and career development programs and manages the budget, expenditures and strategic direction of workforce development funds. Prepares requests to Federal, State or other agencies to secure such funds.
• Compiles and reviews data to evaluate the success of training programs. Presents key findings to department leadership and other stakeholders, making recommendations for improving methods of training.
• Directs informational activities relating to training, job opportunity and career development programs in order to assist with recruitment efforts.
• Performs related duties, as required.

Minimum Qualifications

• Master’s Degree from an accredited college or university in Human Resources, Education, Business Management, Social Work, Healthcare Administration, Psychology, Public Administration or a related discipline; and five (5) years of progressively responsible experience in planning, workforce development and training programs, healthcare or public health administration related to training, development and workforce analysis, three (3) years of which must have been in a managerial or supervisory capacity related to the organization, formulation, development and implementation of such plans and programs; or,
• Bachelor’s Degree from an accredited college or university in disciplines, as listed in 1 above; and Six (6) years of progressively responsible experience as described in 1 above, four (4) years of which must have been in a managerial or supervisory capacity related to the organization, formulation, development and implementation of such plans and programs.