Director Total Rewards

Tic Solutions; Houston (TX); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

401K plan

Paid holidays

Paid time off

Vision insurance

Job summary

TiC Solutions is seeking a Director, Total Rewards to direct compensation and benefits strategy in the U.S. This role leads the Benefits Administrator and Compensation Manager, shaping plans, governance, and vendor relationships.

Based in Houston, this hybrid/onsite role requires a heavy focus on plan design, regulatory compliance, and data analytics to optimize cost and value for employees and the organization.

Qualifications

• Bachelor’s degree in HR or Business with 15+ years in Total Rewards.
• Experience managing compensation and benefits programs and teams.
• Strong analytical skills and plan design knowledge.
• Knowledge of ERISA, COBRA, FMLA, ADA, 125, workers’ comp, Medicare.

Responsibilities

• Design, communicate and implement compensation and benefits strategy aligned with business goals.
• Oversee and manage company benefits programs and COBRA/terminations.
• Lead open enrollment, vendor relationships, and compliance testing for 5500s.
• Provide analytics and reports to CHRO on benefits and compensation metrics.

Skills

Total Rewards

Compensation & Benefits

Vendor Management

Leadership

Strategic Planning

Communication

Education

Bachelor's degree in HR or Business

Job description

Position Summary

TIC Solutions is looking for a Director, Total Rewards responsible for assisting in setting the strategic direction of TIC Solutions Compensation and Benefits and driving the implementation of such programs and plans.

This position will oversee the Compensation function and the Total Rewards design for TIC Solutions, to include performance management and employee recognition. Additionally, this position will lead and direct the planning of the day-to-day operations of group benefits programs for the U.S. including group health, dental, vision, pharmacy, short-term and long-term disability, life insurance, flexible spending plan, 401(k) plan and retirement plan plus appropriate benefits for Canadian employees.

This position will develop professional vendor relationships and provide excellent internal customer service to TIC Solutions employees and supervise the Compensation Manager and Benefits Administrator.

Role Details:

• Full time, permanent position
• Monday-Friday, 40 hours/week
• This role is required to be in office (Galleria, Houston, TX location) 5 days per week

Responsibilities

• Assist in the design, communication and implementation of a Compensation and Benefits strategy that is aligned with TIC Solutions business strategies and objectives to provide cost effective and quality programs.
• Collaborate with business leaders and other support functions such as IT, HR and Finance to achieve TIC Solutions business goals and objectives for TIC Solutions employees.
• Overseeing and managing the company benefits programs (group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, 401(k) plans).
• Assisting with appropriate Canadian group benefits.
• Managing benefits administrator by planning, scheduling, and directing work.
• Acting as Privacy Officer for health plans as dictated by HIPAA.
• Serving on Benefits Committee and Retirement Committee.
• Leading successful annual open enrollment for appropriate TIC Solutions employees.
• Managing and overseeing COBRA and terminations, employee benefit changes, adding and removing of beneficiaries, disability changes, accident and death claims, 401K rollovers,
• QDROs, QMCSOs, distributions, loans, hardships and compliance testing for 5500s.
• Overseeing the maintenance of employee benefits files and updating of employee payroll records.
• Providing analytical and technical support in the delivery of the benefits programs offered through the employee benefits online portals.
• Examining possible plan design changes for benefit harmonization and cost effectiveness.
• Gathering employee data and overseeing the processing of monthly billings and the preparation of divisional cost accounting for payment of carrier bills for all group plans.
• Assisting CHRO and Finance in the allocation of group insurance claims monthly and reviews quarterly.
• Auditing the accuracy and performance of functions performed by benefits staff.
• Providing reports to CHRO with analysis data for current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs and identifies the company’s stance.
• Performing internal and external plan audits, ensuring benefits plans and programs are managed in compliance with plan documents and related state and federal guidelines.
• Documenting and maintaining administrative procedures for assigned benefits processes.
• Assists in the management of the benefits plan renewal process and broker negotiations with carriers for renewal.

Develop and maintain non-union compensation structure and associated plans through:

• Managing compensation functions including survey participation, job evaluation, salary structure, incentive plan design, and associated initiatives for non-union matrices.
• Providing leadership and counsel to the Compensation Manager on the following:
  • Development, implementation, and administration of compensation programs procedures.
  • Evaluation of job descriptions, classes, titles, etc. to ensure appropriate placement in the salary structure and maintenance of the job evaluation matrix.
  • Research of compensation trends and participation in, or conducting surveys to ensure competitive positioning of the organizations’ compensation processes and programs.
  • Creation or revision of job families and interrelated salary bands/ progression processes.
  • Compliance of programs with all relevant local, state, and federal legislation.
  • Oversight of non-union salary adjustments to ensure consistency and equity.

Develop and maintain organizational performance management and recognition programs by:

• Assessing the effectiveness of current performance management and recognition programs (i.e. service awards) in achieving organizational objectives.
• Identifying best practices and benchmarks in organizational recognition and developing appropriate recommendations for modifications to align to business goals.
• Effectively managing and collaborating with vendors and external partners, including managing performance of contracts to ensure maximum value of services is delivered.
• Educating broader HR team and business leaders with respect to program principles, application, and delivery.

Requirements

• Requires a bachelor’s degree in human resources and/or Business, with a minimum of 15 years of experience in Total Rewards, specifically managing Compensation and Benefits plans and teams.
• Capability of effective planning and priority setting, to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs. Ability to understand, evaluate and make judgment on the proposals (RFPs).
• Knowledge of benefits contract language
• Knowledge of Compensation data analysis
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including ERISA,
• COBRA, FMLA, ADA, Section 125, workers’ compensation, Medicare, COBRA, and Social Security and DOL requirements.
• Excellent communication and organization skills.
• SHRM-CP and CEBS professional designations preferred.

Benefits

• Competitive salary
• Medical, dental, vision, and supplemental insurance
• 401K Plan
• Paid Holidays
• Paid Time Off

Company Overview

At TiC Solutions, we do work that matters. Our strength begins with our people, and our values—People First, Integrity Always, One Team, Higher Standards, and Innovative—guide how we work every day. We invest in our people’s growth, never compromise on safety, and work together to deliver meaningful results.

As a leading provider of critical asset integrity and engineering solutions, TiC Solutions helps keep essential industries operating safely, reliably, and efficiently across North America and beyond. Through shared services, strategic alignment, and operational support, we bring together engineering, geospatial intelligence, technology, asset integrity, inspection, and testing expertise to help clients plan, design, build, monitor, inspect, and optimize critical assets with confidence.

With more than 11,000 employees across more than 200 locations, TiC Solutions combines scale with local expertise. Our work supports infrastructure, energy, industrial, renewable, and other essential sectors—as well as the communities where we live and work. We help clients improve visibility, manage risk, support safe operations, and strengthen the reliability and performance of the assets people and businesses depend on every day.

At TiC Solutions, employees have opportunities to build meaningful careers through hands-on experience, collaboration across disciplines, and continued professional growth. Our teams contribute to a culture grounded in support, accountability, innovation, and higher standards.