Director, Technology Operations

Walmart Inc.; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off and leave programs

Job summary

Walmart seeks a Director, Technology Operations in Bentonville, AR to lead strategic technology programs, oversee budgets, and drive alignment across business units. This role ensures execution of high-impact technological initiatives, embraces process improvements, and delivers data-driven insights to support organizational growth.

The position emphasizes cross-functional leadership, strong communication, and partnership with multiple departments to optimize performance and ROI.

Qualifications

• Bachelor's degree in a related field and 6 years’ experience in project management, program management, or related area.
• 8 years’ experience in project management, program management, or related area.
• 3 years’ supervisory experience.

Responsibilities

• Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives and financial targets.
• Develop and manage program budgets, forecasts, and resource allocation to ensure optimal delivery and ROI.
• Build and maintain strong collaborative relationships with stakeholders across multiple business units to influence and drive strategic initiatives.
• Translate complex business requirements into actionable technology strategies and oversee their implementation.
• Identify risks and develop mitigation plans to ensure successful program outcomes.
• Drive continuous improvement by evaluating operational processes and adopting best practices.
• Communicate clearly and concisely with crossfunctional teams to foster alignment and accountability.

Skills

Program management

Financial management

Stakeholder management

Technology operations

Process improvement

Data analysis

Cross-functional leadership

Job description

703 Associate Dr
Bentonville, AR 72712-6556

R-2641160

$110,000 - $220,000/yr

Regular/ Permanent

Position Summary...

The(USA)Director,TechnologyOperations,leadsthestrategicplanningandexecutionoftechnologyprogramstosupportorganizationalobjectives.ThisroleoverseesExecutivecommunication,financialmanagement,programmonitoring,andriskmitigationwhilefosteringcollaborationacrossmultiplebusinessunits.Thedirectordrivescontinuousimprovementinitiatives,alignstechnologystrategieswithbusinessgoals,andinfluencesstakeholderdecisionsthroughclearcommunicationanddata-driveninsights.Bymanagingresourceseffectivelyandpromotingoperationalexcellence,thispositionensuresthedeliveryofhigh-impacttechnologysolutionsthatenhancebusinessperformanceandsupportlong-termgrowth.

About the team:

The Technology Operations team drives operational excellence by managing Jira administration, vendor partnerships, and governance processes. It aligns engineering and product functions to boost productivity and strategic execution. Collaborating across departments, the team upholds organizational standards, monitors progress, and supports business priorities. Focused on program management, financial oversight, and process improvement, members ensure efficient delivery of technology initiatives. Strong coordination, communication, and analytical skills enable continuous improvement and effective stakeholder engagement within a dynamic environment, fostering seamless execution of technology operations aligned with business goals.

What you’ll do:

• Leadtheplanning,execution,andmonitoringoflarge-scaletechnologyprogramsalignedwithbusinessobjectivesandfinancialtargets.
• Developandmanageprogrambudgets,forecasts,andresourceallocationtoensureoptimaldeliveryandreturnoninvestment.
• Buildandmaintainstrongcollaborativerelationshipswithstakeholdersacrossmultiplebusinessunitstoinfluenceanddrivestrategicinitiatives.
• Translatecomplexbusinessrequirementsintoactionabletechnologystrategiesandoverseetheirimplementation.
• Identifyrisksanddevelopmitigationplanstoensuresuccessfulprogramoutcomes.
• Drivecontinuousimprovementbyevaluatingoperationalprocessesandadoptingbestpractices.
• Communicateclearlyandconciselywithcrossfunctionalteamstofosteralignmentandaccountability.

What you’ll bring:

• Extensive experience in program and financial management, including budgeting, forecasting, and ROI analysis.
• Proven ability to define and implement large-scale technology programs aligned with business strategy.
• Strong skills in stakeholder management, communication, and influencing across multiple teams and business units.
• Expertise in technology operations, information systems, and continuous process improvement.
• Proficiency in risk assessment, mitigation, and program monitoring to ensure successful delivery.
• Demonstrated capability in business operations, data analysis, and driving operational excellence.
• Ability to build collaborative relationships and lead cross-functional teams effectively.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
Stock

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area. Option 2: 8 years’ experience in project management, program management, program operations, or related area.
3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

703 Associate Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life’s challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation.At Walmart's new Home Office in Bentonville, Arkansas, we're redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace—it’s a destination for leaders eager to make a difference.

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