Director, Technology (Omaha, NE)

First National Bank of Omaha; Omaha (NE); On-site; USD 137,000 - 232,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Matching

Time Off Programs

HSA/Dependent Care

Employee Banking

Growth Opportunities

Tuition Assistance

Disability Insurance

Job summary

FNBO seeks a Technology Director to own the engineering capabilities for high-volume, real-time payment processing. You will lead teams across BASE24, PRM, and connected systems, guiding a multiyear modernization while maintaining production reliability and regulatory compliance.

You will collaborate with Product, Operations, Risk, and Sec, directing architecture and security practices, and manage strategic vendors to align with FNBO standards.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of experience leading engineering teams.
• 7+ years of progressive experience in software engineering, platform engineering, architecture, or technology delivery.

Responsibilities

• Lead engineering teams responsible for payment processing and fraud systems.
• Define and execute a modernization roadmap across legacy and modern platforms.
• Drive modern engineering practices (API-first, CI/CD, observability, cloud-native patterns).

Skills

Payments domain knowledge

Distributed systems

AWS experience

Agile leadership

CI/CD

Education

Bachelor’s degree or equivalent experience

Tools

BASE24

BASE24-eps

PRM

Job description

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job

FNBO is seeking a technology leader to own the engineering capabilities that support high-volume, real-time payment processing, including our existing BASE24 and PRM platforms. This Technology Director will ensure the reliability, resiliency, security, and operational effectiveness of today's environment while defining and executing a practical modernization roadmap for the space. This role is ideal for a strong people and technology leader who understands payments or financial transaction processing, can operate effectively across legacy and modern platforms, and can guide teams through a multi-year transformation without compromising production stability or regulatory obligations.

About This Role

What You’ll Do

Lead, develop, and retain engineering teams responsible for payment authorization and fraud systems. Provide leadership oversight for BASE24, PRM, and connected systems, ensuring strong availability, resiliency, recoverability, security, performance, and production support. Define and execute a modernization roadmap that reduces platform risk, improves agility, and creates a sustainable path from legacy processing toward modern, modular capabilities. Drive modern engineering practices, including API-first and event-driven design, automated testing, CI/CD, observability, infrastructure automation, secure coding, and cloud-native patterns where appropriate. Partner with Product, Operations, Risk, Fraud, Information Security, Architecture, and other Technology leaders. Serve as a senior technical leader and escalation point for complex payment-processing incidents, architectural decisions, capacity concerns, vendor issues, and cross-system dependencies. Manage strategic vendors and third-party integrations, including performance, contractual commitments, lifecycle planning, and alignment to FNBO architecture and security standards.

What We’re Looking For

Significant experience with payments, banking, card processing, financial transactions, or another high-volume, high-availability transaction-processing domain. Strong technical depth across distributed systems and modern architectures, including RESTful APIs, microservices, event streaming, container platforms, modern data integration patterns, and public cloud platforms, preferably AWS. Experience designing, delivering, or migrating enterprise workloads on AWS, with an understanding of cloud architecture, security, networking, resiliency, observability, automation, and cost management. Experience leading agile teams with a focus on continuous delivery and continuous improvement. Strong communication and influence skills, with the ability to align across technical and non-technical stakeholders. Experience managing vendors and integrating third-party platforms. Strong financial acumen, including budgeting, forecasting, and prioritization.

The Ideal Candidate for This Role

Qualifications: Bachelor’s degree or equivalent experience. 5+ years of experience leading and managing engineering teams. 7+ years of progressive experience in software engineering, platform engineering, architecture, or technology delivery. Experience supporting production systems with stringent availability, security, performance, and recovery requirements.

Preferred Experience: Experience with ACI BASE24, BASE24-eps, ACI Proactive Risk Manager (PRM), or comparable payment switching, authorization, or fraud-management platforms. Knowledge of card-payment ecosystems and transaction flows, including card authorizations. Experience leading modernization programs. Financial services experience in a regulated banking environment.

Why Join FNBO in This Role

Lead technology capabilities at the center of FNBO's payment and transaction-processing operations. Shape a modernization strategy that strengthens resilience today and creates greater speed and flexibility for the future. Build and develop high-performing engineering teams with real impact. Partner directly with business leaders to influence product and growth strategy. Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation

Compensation range (base pay): $136,655.00-$232,313.00. This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Benefits Overview

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical
• Dental
• Vision Insurance
• 401k
• With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Equal Opportunity & Belonging

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC. FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants).

Application Deadline

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

About FNBO

Grow Your Career with FNBO! For 170 years, our holding company - First National of Nebraska (FNNI) - has grown to more than 4,500 employees with locations in nine states and $35 billion in assets. We are proud to serve our customers and communities with banking offices located in Nebraska, Colorado, Illinois, Iowa, Kansas, Missouri, South Dakota, Texas and Wyoming. FNBO (First National Bank of Omaha) believes that a bank should be a force for good in the world; to positively influence the lives of our employees, customers and the success of the communities we serve. Whether you're just beginning your career or taking it to the next level, you'll find your fit here.