Director, Technical Program Management (Remote-Eligible)

Capital One; Olympia (WA); Remote; USD 180,000 - 240,000; Full time

Job summary

Capital One is seeking a Director of Technical Program Management with remote-eligibility to lead large-scale technology initiatives across the organization. You will drive cross-platform delivery, align roadmaps with business goals, and establish TPM maturity across teams.

Ideal candidates have 7+ years managing technical programs, strong leadership, and experience with distributed systems, cloud, and Agile delivery.

Qualifications

• Bachelor’s degree in a technical field.
• 7+ years of experience managing technical programs.
• Experience designing and building distributed systems/SOA.
• Experience delivering large and complex programs with cross-functional teams.
• MBA or Master’s in a related technical field preferred, plus certifications (PMP, Lean, Agile/Six Sigma).

Responsibilities

• Lead programs delivering on critical business goals and scalable platform capabilities.
• Pave the way for TPM discipline growth within the team and teach organization best TPM practices.
• Establish operating mechanisms, maturity models, and tooling that scale across portfolios.
• Drive program roadmaps aligned to business objectives and dependencies.
• Ensure measurable platform outcomes (availability, scalability, cost efficiency, velocity).

Skills

Strategic planning

Cross-functional leadership

AWS

Distributed systems

Agile

Stakeholder management

Education

Bachelor's degree

MBA

PMP

Tools

AWS

Job description

Director, Technical Program Management (Remote-Eligible)

Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program Manager, you'll have the opportunity to be on the forefront of driving major technical transformations and scaling platform capabilities across Capital One.

About the Team:

Card Intelligent Decisions & Experiences (CIDX) in Card Tech is responsible for the decisioning technology that guides our customers through their entire credit journey – from marketing, to product offers, real-time transaction approvals, and more.

What You’ll Do:

As a Director of Technical Program Management (TPM), we're looking for someone that can help us lead programs that deliver on critical business goals and build large scale products & platforms that will help Capital One customers have incredible experiences.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

• Contribute to the organization’s TPM / Delivery strategy: establish operating mechanisms, maturity models, and tooling that scale across portfolios
• Drive development of and alignment on program roadmap anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse
• Serve as an executive-level escalation point for program risks, influencing technology leaders to make data-driven tradeoffs between speed, cost and resiliency
• Ensure definition of measurable outcomes of platform success (availability, scalability, cost efficiency, developer velocity) and ensure delivery accountability across multiple engineering teams

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:

• Bachelor’s degree in a technical field
• At least 7 years of experience managing technical programs

Preferred Qualifications:

• 7 years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
• 3 years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3 years experience building highly scalable products & platforms
• 3 years experience with Agile delivery
• 3 years years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• MBA or Master's Degree in a related technical field (Computer Science, Software Engineering)
• PMP, Lean, Agile, or Six Sigma certification
• 3 years of people management experience or influencing organization as an IC
• Experience driving platform standardization across multiple product portfolios or lines of business
• Track record of building TPM maturity (operating models, career frameworks, metrics) at scale within engineering organizations
• Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

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