Director, Technical Program Management (Remote-Eligible)

Capital One; United States; Remote; USD 210,000 - 239,000; Full time

Job summary

Capital One is seeking a Director of Technical Program Management (Remote-Eligible) to lead programs that deliver major business goals and build large-scale products and platforms. You will help expand the TPM discipline within the team by sharing industry knowledge and guiding senior leaders.

The role requires guiding cross-functional teams, aligning with business objectives, and driving platform convergence while maintaining high standards for availability and cost efficiency.

Qualifications

• Bachelor’s degree in a technical field.
• 7+ years of experience managing technical programs.
• 7+ years designing and building solutions using distributed computing or SOA.
• 3+ years of experience in building distributed systems & highly available services using cloud computing (preferably AWS).
• 3+ years experience building scalable products & platforms.
• 3+ years of experience with Agile delivery.
• 3+ years delivering large and complex programs with cross-functional collaboration.
• Experience in regulated environments.
• MBA or Master’s Degree in a related technical field.
• PMP, Lean, Agile, or Six Sigma certification.
• 3+ years of people management or IC influence.
• Experience driving platform standardization across portfolios.
• Track record of TPM maturity at scale.
• Exceptional communication and influence skills.

Responsibilities

• Contribute to TPM/Delivery strategy: establish operating mechanisms, maturity models, and tooling.
• Drive program roadmap aligned to business objectives, deliverables, and dependencies.
• Lead cross-platform technical investment planning and ensure architectural alignment.
• Serve as executive escalation point for risks and data-driven tradeoffs.
• Ensure measurable outcomes and delivery accountability across multiple engineering teams.

Education

MBA or Master’s Degree in a related technical field

Tools

AWS

PMP

Job description

Director, Technical Program Management (Remote-Eligible)

Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program Manager, you’ll have the opportunity to be on the forefront of driving major technical transformations and scaling platform capabilities across Capital One.

About the Team:

Card Intelligent Decisions & Experiences (CIDX) in Card Tech+ is responsible for the decisioning technology that guides our customers through their entire credit journey - from marketing, to product offers, real-time transaction approvals, and more.

What You’ll Do:

As a Director of Technical Program Management (TPM), we’re looking for someone that can help us lead programs that deliver on critical business goals and build large scale products & platforms that will help Capital One customers have incredible experiences. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

• Contribute to the organization’s TPM / Delivery strategy: establish operating mechanisms, maturity models, and tooling that scale across portfolios
• Drive development of and alignment on program roadmap anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse
• Serve as an executive-level escalation point for program risks, influencing technology leaders to make data-driven tradeoffs between speed, cost and resiliency
• Ensure definition of measurable outcomes of platform success (availability, scalability, cost efficiency, developer velocity) and ensure delivery accountability across multiple engineering teams

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:

• Bachelor’s degree in a technical field
• At least 7 years of experience managing technical programs

Preferred Qualifications:

• 7+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3+ years experience building highly scalable products & platforms
• 3+ years of experience with Agile delivery
• 3+ years years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering)
• PMP, Lean, Agile, or Six Sigma certification
• 3+ years of people management experience or influencing organization as an IC
• Experience driving platform standardization across multiple product portfolios or lines of business
• Track record of building TPM maturity (operating models, career frameworks, metrics) at scale within engineering organizations
• Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

Compensation:

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Remote (Regardless of Location): $209,500 - $239,100 for Director, Technical Program Management
• McLean, VA: $230,400 - $263,000 for Director, Technical Program Management
• New York, NY: $251,400 - $286,900 for Director, Technical Program Management
• Richmond, VA: $209,500 - $239,100 for Director, Technical Program Management
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Benefits:

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.