Director, Technical Program Management (Remote-Eligible)

Capital One; Nashville (TN); Remote; USD 150,000 - 210,000; Full time

Job summary

Capital One, a leading financial services company, seeks a Director of Technical Program Management to drive large-scale programs and platform capabilities in a remote-eligible role.

The role focuses on aligning technical initiatives with business goals, maturing the TPM discipline, and delivering scalable, regulated, cloud-based solutions across multiple teams.

Qualifications

• Bachelor’s degree in a technical field.
• 7+ years of experience managing technical programs.
• Experience with distributed systems and cloud computing (AWS preferred).
• Experience building scalable platforms in regulated environments.

Responsibilities

• Contribute to TPM / Delivery strategy: establish operating mechanisms, maturity models, and tooling.
• Drive development of program roadmap aligned with business objectives and technical solutions.
• Lead cross-platform technical investment planning and ensure architectural alignment.
• Serve as escalation point for program risks and guide tradeoffs among speed, cost, and resiliency.
• Ensure measurable outcomes of platform success and delivery accountability across engineering teams.

Skills

Technical Program Management

Agile delivery

Communication

Leadership

Stakeholder management

Education

Bachelor's degree in a technical field

MBA or Master’s Degree in a related technical field

Tools

AWS

SOA / Distributed computing

Cloud services architecture

Job description

Director, Technical Program Management (Remote-Eligible)

Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program Manager, you'll have the opportunity to be on the forefront of driving major technical transformations and scaling platform capabilities across Capital One.

About the Team:

Card Intelligent Decisions & Experiences (CIDX) in Card Tech is responsible for the decisioning technology that guides our customers through their entire credit journey – from marketing, to product offers, real-time transaction approvals, and more.

What You’ll Do:

As a Director of Technical Program Management (TPM), we're looking for someone that can help us lead programs that deliver on critical business goals and build large scale products & platforms that will help Capital One customers have incredible experiences.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

• Contribute to the organization’s TPM / Delivery strategy: establish operating mechanisms, maturity models, and tooling that scale across portfolios
• Drive development of and alignment on program roadmap anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse
• Serve as an executive-level escalation point for program risks, influencing technology leaders to make data-driven tradeoffs between speed, cost and resiliency
• Ensure definition of measurable outcomes of platform success (availability, scalability, cost efficiency, developer velocity) and ensure delivery accountability across multiple engineering teams

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:

• Bachelor’s degree in a technical field
• At least 7 years of experience managing technical programs

Preferred Qualifications:

• 7 years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
• 3 years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3 years experience building highly scalable products & platforms
• 3 years experience with Agile delivery
• 3 years years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• MBA or Master's Degree in a related technical field (Computer Science, Software Engineering)
• PMP, Lean, Agile, or Six Sigma certification
• 3 years of people management experience or influencing organization as an IC
• Experience driving platform standardization across multiple product portfolios or lines of business
• Track record of building TPM maturity (operating models, career frameworks, metrics) at scale within engineering organizations
• Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

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