Director, Technical Program Management & Delivery

Goodwill Industries Of Central Texas; Austin (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

Goodwill Central Texas is seeking a Director, Technical Program Management to lead a team of Technical Program Managers overseeing technology initiatives across the organization. This role reports to senior technology leadership and focuses on delivering complex technology programs in alignment with business priorities from Austin, TX.

The Director will establish TPM governance, coach managers, and ensure delivery outcomes meet strategic goals.

Qualifications

• Bachelor's degree or equivalent combination of education and practical experience.
• Ten or more years of experience leading technology portfolios or programs.
• Experience leading managers or senior program leaders and building delivery teams.
• Experience setting portfolio priorities and advising executives on delivery and risks.
• Ability to establish governance, operating practices, escalation paths, and reporting.
• Strong understanding of software delivery, integrations, data flows, and vendors.
• Experience using Jira, Confluence, or similar tools for portfolio visibility.

Responsibilities

• Establish TPM function, define responsibilities and service model.
• Lead, coach, and develop Technical Program Managers and managers.
• Workforce planning, headcount, onboarding, succession, and talent development for the TPM function.
• Initially manage technology delivery portfolio for one or more business areas and coordinate with leaders.
• Establish planning and review practices linking business needs to capacity and outcomes.
• Provide executive reporting on portfolio health, risks, and delivery performance.

Skills

Leadership

Portfolio management

Strategic planning

Communication

Negotiation

Organizational change

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Goodwill Central Texas is seeking a Director, Technical Program Management to lead a team of Technical Program Managers overseeing technology initiatives across the organization. This role reports to senior technology leadership and focuses on delivering complex technology programs in alignment with business priorities from Austin, TX.

The Director will establish TPM governance, coach managers, and ensure delivery outcomes meet strategic goals.