Director, Tax Professional Services

Aquent; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Aquent is seeking a visionary Director of Tax Professional Services to guide firms through transformation journeys, blending advisory strategy with technology enablement. You will coach leadership, facilitate workshops, and shape governance for scalable tax solutions across multiple firms.

You will collaborate with senior partners to align operating models, service delivery, and pricing, while driving change management and adoption of innovative tax ecosystems.

Qualifications

• Bachelor’s degree in Accounting, Business, Organizational Development, or a related field.
• Active CPA designation required.
• 10+ years of experience in tax, advisory services, or firm transformation initiatives.
• Strong facilitation, coaching, communication, and presentation skills.

Responsibilities

• Lead tax transformation engagements through coaching, strategic facilitation, and implementation support.
• Collaborate with firm leadership to define vision, mission, and operating models for advisory services.
• Guide firms on leading practices across strategy, service delivery, workflow optimization, and pricing.
• Drive accountability and execution for transformation roadmaps within firms.
• Serve as a trusted advisor and mentor to firm leaders and tax professionals.
• Facilitate workshops, roundtables, training sessions, webinars, and onsite engagements.
• Contribute to development of enablement content and resources.

Skills

Facilitation

Coaching

Communication

Presentation

Education

Bachelor’s degree in Accounting, Business, Organizational Development, or related field

Job description

EXCITING DIRECTOR, TAX PROFESSIONAL SERVICES ROLE

Open to candidates in NY, CA, MI, NC, TX, GA, AZ, MA & UT

Our partner, a leading organization dedicated to advancing the accounting profession, is at the forefront of bringing innovative solutions and thought leadership to practitioners. Through strategic partnerships and pioneering development, this organization acts as a trusted business advisor, driving the transformation of practice areas, advancing the technology ecosystem, and leading research into future innovations for the profession. They are seeking a dynamic leader to join their team and make a significant impact.

Shape the Future of Tax Professional Services

Are you a visionary leader passionate about shaping the future of tax practices? Do you thrive at the intersection of strategic advisory, technology, and firm transformation? As a key leader in our Professional Services team, you will drive profound change across the accounting landscape, empowering firms to modernize and innovate. This is a unique opportunity to serve as a hybrid strategic enablement expert, blending advisory transformation, operational execution, and applied technology enablement to help firms revolutionize their tax practices. Your work will directly influence how firms operate, adopt technology, and deliver value, leaving a lasting mark on the profession.

What You’ll Do:

In this impactful role, you will be instrumental in guiding firms through their transformation journeys, fostering a community of innovation, and integrating cutting-edge technology. You will leverage your expertise to coach firm leadership, facilitate strategic workshops, and build scalable resources that align with our comprehensive Tax Transformation Framework. Your contributions will directly enhance the capabilities and future readiness of countless accounting professionals.

• Lead and support tax transformation engagements through coaching, strategic facilitation, and implementation support, aligning with their Tax Transformation Framework.
• Collaborate with firm leadership to define vision, mission, strategic priorities, and operating models for advisory services.
• Guide firms on leading practices across strategic direction, service delivery, workflow optimization, client experience, packaging and pricing, talent alignment, and operational scalability.
• Drive accountability and execution for strategic initiatives and transformation roadmaps within firms.
• Serve as a trusted advisor and mentor to firm leaders and emerging tax professionals.
• Facilitate and support workshops, roundtables, training sessions, webinars, and onsite firm engagements.
• Contribute to the curation and delivery of conference content and thought leadership.
• Develop and refine workshop materials, coaching tools, templates, playbooks, and enablement content.
• Support leadership sessions focused on growth, advisory development, change management, and technology adoption.
• Contribute to the ongoing evolution of our advisory services curriculum, toolkits, and learning experiences.
• Act as a crucial bridge between advisory strategy and practical technology adoption.
• Support the vetting, evaluation, and alignment of tax-focused solutions within firm technology stacks, as defined by our community platform.
• Manage practitioner-centered engagement programs within our community platform, including peer communities, technology forums, roundtables, working groups, virtual and in-person events, and vendor/practitioner collaboration sessions.
• Assist with demo environments, webinars, and applied technology enablement efforts, particularly related to strategic partner tax ecosystems.
• Translate complex technology capabilities into practical advisory and operational use cases for firms.
• Collaborate with internal teams and vendor partners to ensure Professional Services offerings remain current, scalable, and aligned with market trends.
• Capture insights from firm engagements to inform future enablement resources and marketplace initiatives.
• Support the long-term growth of our community platform.
• Lead firms through change management processes as part of our Professional Services offerings.
• Support the development and execution of change management initiatives tied to transformation programs.
• Foster a culture of continuous learning, innovation, and adaptability across firm engagements.
• Stay current on industry trends, advisory services evolution, AI enablement, and emerging technologies impacting the profession.
• Maintain strong alignment with our strategic vision, partner initiatives, and Professional Services goals.

Who You Are:

You are an innovative, fast-paced, and flexible professional who is engaged, accountable, collaborative, authentic, and always looking to what’s next. You possess a unique blend of strategic thinking, hands-on operational experience, and a passion for empowering others.

Required Qualifications:

• Bachelor’s degree in Accounting, Business, Organizational Development, or a related field.
• Active CPA designation required
• 10+ years of experience in tax, advisory services, accounting technology, or firm transformation initiatives.
• Strong facilitation, coaching, communication, and presentation skills.
• Ability to translate complex concepts into practical, actionable guidance.
• Strong project management and organizational skills.
• Comfortable operating in a dynamic, evolving environment with competing priorities.
• Ability to travel approximately 35%.

Preferred Qualifications:

• Experience working within a tax practice or supporting tax operations and enablement strongly preferred.
• Familiarity with modern tax technology ecosystems preferred.