Director, Systems Operations

Jobtailor

Atlanta (GA)

On-site

USD 140,000 - 200,000

Full time

5 days ago

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Job summary

Jobtailor in Atlanta seeks a Senior Lead for Application Operations to mentor a team supporting Finastra payment solutions. You will deploy, upgrade, patch, and maintain systems across containerized and VM environments, and govern CI/CD and IaC practices.

The role demands 24x7 production operations, strong uptime, security, and regulatory compliance leadership in a financial services context. You will drive cross-functional programs, manage budgets and resources, and influence senior

Qualifications

Experience leading cloud operations, DevOps, Site Reliability Engineering, or application support teams in enterprise or financial services environments.
Strong knowledge of AWS, Azure, and/or GCP.
Knowledge of container technologies, virtualized infrastructure, and Infrastructure as Code.
Experience managing CI/CD pipelines, automation frameworks, release management, and cloud-native deployment practices.
Ability to manage mission-critical production environments with stringent uptime, availability, security, and disaster recovery requirements.
Experience supporting large-scale payment systems, financial applications, or high-volume transaction processing platforms.
Understanding of incident, problem, change, and service management processes in a 24x7 operational environment.
Leadership experience managing multiple teams, programs, or complex technical initiatives across global organizations.
Strong stakeholder management, communication, strategic planning, problem-solving, and decision-making skills.
Applicants must be located in Atlanta, Mississauga - Avebury, or their immediate surrounding areas.

Responsibilities

Lead and develop a team of Application Operations Engineers supporting Finastra payment solutions.
Deploy, upgrade, patch, and maintain payment solutions across containerized and virtual machine environments.
Manage cloud delivery initiatives for client implementations, platform modernization, and cloud technology upgrades.
Govern CI/CD pipelines and Infrastructure as Code practices.
Oversee 24x7x365 production operations in a follow-the-sun support model.
Maintain 99.9% uptime SLAs and support incident management, disaster recovery testing, and continuous service improvement.
Ensure compliance with security, resiliency, vulnerability management, audit, SOC2, and financial industry regulatory requirements.
Lead cross-functional programs and teams, establish operational policies and standards, allocate resources, and drive execution.
Resolve complex technical and operational challenges.
Influence stakeholders and senior leaders to achieve strategic business outcomes.

Skills

Cloud Operations Management

CI/CD Pipeline Governance

AWS

Azure

GCP

Container Technologies

Infrastructure as Code

Automation Frameworks

Disaster Recovery Management

Payment Systems Support

Service Management Processes

Technical Problem-Solving

Production Environment Management

Release Management

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Job description

Lead and develop a team of Application Operations Engineers supporting Finastra payment solutions
Deploy, upgrade, patch, and maintain payment solutions across containerized and virtual machine environments
Manage cloud delivery initiatives for client implementations, platform modernization, and cloud technology upgrades
Govern CI/CD pipelines and Infrastructure as Code practices
Oversee 24x7x365 production operations in a follow-the-sun support model
Maintain 99.9% uptime SLAs and support incident management, disaster recovery testing, and continuous service improvement
Ensure compliance with security, resiliency, vulnerability management, audit, SOC2, and financial industry regulatory requirements
Lead cross-functional programs and teams, establish operational policies and standards, allocate resources, and drive execution
Resolve complex technical and operational challenges
Influence stakeholders and senior leaders to achieve strategic business outcomes

Requirements

Experience leading cloud operations, DevOps, Site Reliability Engineering, or application support teams in enterprise or financial services environments
Strong knowledge of AWS, Azure, and/or GCP
Knowledge of container technologies, virtualized infrastructure, and Infrastructure as Code
Experience managing CI/CD pipelines, automation frameworks, release management, and cloud-native deployment practices
Ability to manage mission-critical production environments with stringent uptime, availability, security, and disaster recovery requirements
Experience supporting large-scale payment systems, financial applications, or high-volume transaction processing platforms
Understanding of incident, problem, change, and service management processes in a 24x7 operational environment
Leadership experience managing multiple teams, programs, or complex technical initiatives across global organizations
Strong stakeholder management, communication, strategic planning, problem-solving, and decision-making skills
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and experience
Applicants must be located in Atlanta, Mississauga - Avebury, or their immediate surrounding areas
Applicants currently residing in New York City or California will not be considered

Core Competencies

Demonstrates expertise in leading cloud operations and managing CI/CD pipelines while ensuring compliance with financial industry regulations. Proven ability to oversee mission‑critical production environments and drive strategic business outcomes through effective stakeholder management and problem‑solving.

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