Director, System Improvement and Analytics

Rady Children's Hospital-San Diego; Orange (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

CHOC in Orange, California seeks a Director, System Improvement and Analytics to lead performance improvement, clinical data analytics, and continuous improvement across the pediatric system of care. You will evaluate needs, justify resources, and build a cohesive program.

The role oversees analytics and PI/QI projects, guiding teams including industrial engineering, MPF analytics, and Quality analysts, interfacing with senior leadership, physicians, IT, finance, and care redesign.

Qualifications

• Bachelor's degree required; Master's preferred in a related field.
• Minimum six years in performance improvement with Lean Six Sigma Black Belt or equivalent.
• Experience leading multiple strategic improvement projects and teams.

Responsibilities

• Lead performance improvement and analytics strategies across the pediatric system.
• Oversee analytics, PI/QI initiatives, and data-driven decision support.
• Manage teams including industrial engineering, MPF analytics, and Quality analysts.
• Collaborate with senior leadership, physicians, IT, and finance to drive results.

Skills

Data analysis

Lean Six Sigma

Change management

Strategic thinking

Education programs

Leadership

Communication

Education

Bachelor's degree

Master's degree

Tools

Excel

PowerPoint

Access

Job description

Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

Job Summary

The Director, System Improvement and Analytics will serve as a key strategic and operational leader for advancing performance improvement, clinical data analytics, clinical strategy, and continuous improvement across the pediatric system of care. This includes evaluating needs and requirements, justifying resources, and building a cohesive program. Additionally, this position oversees the use of creative data analytic/PI/QI approaches and tools leading to actionable outcomes including managing all steps in the process (development, validation, analysis, implementation, sustainment, automation, visualization, interpretation, etc.). The Director provides leadership and oversight to improvement/analytics teams including the industrial engineering, MPF analytics, and Quality analyst teams. Additionally, the Director serves as an analytics and PI/QI expert and interfaces with key stakeholders and teams across the health system to support data analysis interpretation and to make recommendations. The Director must work effectively with multiple constituencies including senior leadership, physicians, other direct care givers, IT, finance, strategy, care redesign, and other MPF and hospital departments.

Pay Range

Minimum $0.00 Midpoint $0.00 Maximum $0.00

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

• Required: Minimum six (6) years of experience in Performance Improvement and the equivalent of a Black Belt Lean Six Sigma designation. At least two (2) years of management role/demonstrated experience managing others. Two (2) years of experience working on multiple strategic improvement projects.
• Preferred: Eight (8) years of demonstrated direct experience in Performance Improvement. Five (5) years of healthcare experience preferred. Five (5) years of previous management role/demonstrated experience managing others.

Education

• Required: Bachelor’s degree
• Preferred: Master’s degree in organizational development, healthcare administration, nursing, or related discipline.

Specialized Skills

Required: Data and statistical analysis expertise. Proficiency in Change Management. Strategic thinking and execution skills. Ability to create and deliver education programs. Ability to work across multiple business units and organizations. Knowledge of quality, performance improvement and patient safety programs that are data-driven and utilize tools such as the rapid cycle testing, Lean, and Six Sigma. Able to think critically; work independently; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to read; write and speak with professional quality; use computer and software programs necessary to the position, e.g., Word, Excel, Power Point, Access; operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail.

Preferred: Broad knowledge of quality, patient safety, performance improvement, regulatory requirements, medical staff structure, peer review and legal aspects of care.

Licensure

• Required: N/A
• Preferred: N/A

Work Environments - Functional Demand

Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.

Physical Activity Requirements

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.