Director, Sustainability Communications

Citibank; New York (NY); On-site; USD 170,000 - 300,000; Full time

Job summary

A leading global bank seeks a Director of Sustainability Communications to enhance and protect its brand. This role involves managing sustainability communications and requires extensive experience in media relations, strong writing skills, and an understanding of sustainability initiatives. Ideal candidates will have a strong background in corporate communications and relationship management.

Benefits

Medical, dental & vision coverage

401(k) benefits

Life and accident insurance

Paid time off

Wellness programs

Qualifications

• 15 years of relevant experience, 5+ years managerial.
• Experience managing media relations and internal communications.
• Subject matter expertise in Sustainability required.

Responsibilities

• Oversee communications focused on sustainability.
• Develop and lead a communications strategy.
• Manage media relations and relationships with key media.

Skills

Relationship Management

Writing

Editing

Project Management

Sustainability Understanding

Education

Bachelor's Degree

Job description

About the Team

Enterprise Services and Public Affairs (ESPA) seeks to enhance and protect the reputation of Citi, its businesses and the brand through direct and indirect communication with Citi's various stakeholders, including our colleagues. Corporate Communications is a nimble team in ESPA that covers a broad scope of responsibilities, including executive communications, public engagements, media relations and corporate reputation programs. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal communications for a global workforce of more than 200,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of ESPA across the world.

The Director, Sustainability Communicationswill manage Citi’s internal and external communications efforts related to its sustainability work and leaders’ executive visibility. This role requires a broad and comprehensive sustainability understanding, and it interacts with senior stakeholders, oversees a team and requires the ability to prioritize high-impact communications work in an ever-evolving landscape. Excellent communication and relationship-management skills are required to influence and effectively communicate with a wide range of audiences.

Primary Responsibilities:

• Oversee internal and external communications focused on sustainability
• Develop and lead a communications strategy that enhances and protects Citi’s profile and reputation and reflects its strategic priorities
• Manage and oversee media relations through short-and-long-term strategies to elevate Citi and its relevant executives across financial, business, trade and consumer media outletsDevelop and maintain strong working relationships with key media outlets
• Mange the development and production of a variety of communications materials, including company messaging and statements, communications plans, press releases, blog posts, FAQs, and other collateral
• Lead a team of professionals that support key areas of work
• Develop talent and manage performance of team to achieve a standard of excellence
• Work cross-functionally with many teams across Citi, including business lines and other functional areas

Qualifications and Education:

• 15 years of relevant experience, 5+ years of managerial experience
• In-depth familiarity with both media relations and internal communications
• Experience pitching financial, business, technology, and industry publications
• Subject matter expertise in Sustainability is a priority
• Ability to synthesize complex concepts to create key messages that are consistent but tailored to various stakeholders
• Strong and prolific writing and editing skills
• Skills in planning, organizing, prioritizing, and executing simultaneous projects and activities
• Comfortable working in a fast-paced corporate environment with sensitive information
• Takes initiative, anticipates next steps and sets high standards in all he/she does
• Strong relationship management skills and experience working with stakeholders cross-functionally and globally
• Creative, thoughtful approach to work product and regularly brings forward new ideas
• Experience managing third-party agency relationships
• Persuasive when presenting to larger groups or in regular meetings, both internally and externally
• Exceptional attention to detail
• Integrity, maturity, dependability, and a positive professional attitude

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Job Family Group:

Communications and External Relations

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Job Family:

Communications Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jun 06, 2025

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