Managed Services Workday Technical Manager - Remote (US or Canada)

Huron; United States; Remote; USD 170,000 - 196,000; Full time

Job summary

A leading global consultancy is seeking a dedicated professional to join their Workday-managed services team. This role involves assisting with client interactions, providing technical support, and ensuring service excellence in a collaborative environment. With competitive salary and benefits, the company fosters professional growth and skills development amidst cutting-edge technology.

Benefits

Comprehensive benefits including medical, dental, and vision coverage

Annual incentive compensation

Opportunity for career advancement

Professional development programs

Wellness programs

Qualifications

• 4+ years of experience developing Workday Integrations.
• Familiarity with databases and data analysis.

Responsibilities

• Assist in day-to-day operations of managed services.
• Provide support to Workday-managed services team.
• Prepare and present service performance reports.

Skills

Communication

Analytical Skills

Education

Bachelor’s degree in a technical, math, engineering, computer science, business, financial discipline

Tools

Web Services

XML

Workday Studio

Prism

BIRT

Job description

Employer Industry: Global Consultancy

Why consider this job opportunity:
- Salary up to $170,000
- Eligible for annual incentive compensation reflecting a pay-for-performance philosophy, with total estimated compensation up to $212,500
- Comprehensive benefits including medical, dental, and vision coverage, along with wellness programs
- Opportunity for career advancement and professional development within a supportive team environment
- Work with cutting-edge technology and stay updated on the latest industry trends
- Engage in a role that directly contributes to client satisfaction and service excellence

What to Expect (Job Responsibilities):
- Assist in the day-to-day operations of managed services, ensuring timely resolution of client issues
- Provide support to the Workday-managed services team, including troubleshooting and problem resolution
- Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction
- Monitor service performance metrics and assist in implementing strategies for continuous improvement
- Prepare and present regular reports on service performance and client satisfaction to senior team members

What is Required (Qualifications):
- Bachelor’s degree in a technical, math, engineering, computer science, business, financial discipline, or equivalent work experience
- Excellent oral and written communication skills, with the ability to establish relationships of trust and collaboration
- Strong analytical skills to translate information and requirements into documentation and solution design
- 4+ years of hands-on experience developing Workday Integrations using technologies like Web Services, XML, and Workday Studio
- Familiarity with databases, reporting tools, and data analysis

How to Stand Out (Preferred Qualifications):
- Current Workday Reporting, Advanced Reporting, Integration, and/or Studio certification
- 4+ years of hands-on experience in a Workday reporting role using various reporting tools
- Experience with reporting tools like Prism, BIRT, and embedded analytics
- Strong knowledge and experience with the Workday security model
- Desire and willingness to learn new tools, techniques, concepts, and methodologies

#GlobalConsultancy #Workday #CareerOpportunity #CompetitivePay #ProfessionalDevelopment

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