Director, Supportive Housing Referrals & Re-Rentals

NYC Department of Social Services; New York (NY); Presencial; USD 75.000 - 95.000; Jornada completa

Descripción de la vacante

NYC Department of Social Services seeks an Administrative Community Relations Specialist to oversee the Supportive Housing Re-Rentals Referral Placement Unit. The role requires directing staff, coordinating with city and state agencies, and ensuring timely placement into permanent housing with supportive services.

Under the supervision of the Executive Director, you will monitor referrals, develop processes, and prepare analytic reports to guide leadership decisions.

Formación

• Minimum qualifications include a four-year degree and substantial administrative or policy-making experience, or equivalent combinations as outlined in the civil service notice.
• Excellent communication, analytical, and reporting capabilities required.
• Ability to coordinate with multiple agencies, partners, and housing providers to place clients efficiently.

Responsabilidades

• Provide administrative oversight to ensure unit goals align with city and agency mandates.
• Collaborate with senior leadership to enhance referral protocols and placement tracking.
• Direct staff to meet timely, high-quality deliverables and responsive client service.
• Manage relationships with DHS, DHS shelter sites, NYCHA, HPD, and other partners to expedite placements.
• Generate regular reports on referrals status, interviews, and placements.
• Lead staff meetings, training, and performance reviews; resolve operational challenges.

Conocimientos

Self-motivation

Detail-oriented

Organization

Staff management

Educación

Baccalaureate degree

High school diploma (or equivalent)

Herramientas

Excel

Descripción del empleo

NYC Department of Social Services seeks an Administrative Community Relations Specialist to oversee the Supportive Housing Re-Rentals Referral Placement Unit. The role requires directing staff, coordinating with city and state agencies, and ensuring timely placement into permanent housing with supportive services.

Under the supervision of the Executive Director, you will monitor referrals, develop processes, and prepare analytic reports to guide leadership decisions.