Director, Supply Chain Continuous Improvement

TBC Retail Holdings, LLC; Monet (FL); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

401(k) and Roth with company match. 1

Company paid short term disability and

Employer subsidized long term

Discounted tire purchasing

Employee assistance program

Generous paid vacation and paid time

Job summary

TBC Corporation, a leading marketer and distributor in North America, seeks a Director of Supply Chain Continuous Improvement to drive enterprise-wide CI strategy and standardize frameworks across functions. Lead governance, prioritization, and metrics to reduce costs and enhance service levels.

The role requires 10+ years of supply chain leadership and Lean Six Sigma expertise, with a strong track record in cross-functional collaboration.

Qualifications

• 10+ years of progressive supply chain, operations, logistics, or continuous improvement leadership experience.
• Experience leading enterprise-wide continuous improvement programs in large-scale distribution/logistics.
• Experience supporting multi-site operations with geographically dispersed facilities.
• Strong understanding of warehouse operations, transportation, planning, customer service, and safety.

Responsibilities

• Develop and lead an enterprise-wide supply chain continuous improvement strategy aligned with corporate objectives and growth priorities.
• Design, implement, and sustain a standardized continuous improvement framework across all supply chain functions.
• Establish governance processes, project selection criteria, performance review cadences, and accountability mechanisms.
• Build and maintain a sustainable pipeline of initiatives that improve productivity, reduce costs, enhance quality, and strengthen service delivery.
• Develop annual and multi-year operational excellence roadmaps that define priorities, milestones, and expected outcomes.
• Partner with distribution leadership to identify and eliminate operational inefficiencies across the distribution network.
• Lead value stream mapping and process optimization efforts to increase operational effectiveness and capacity utilization.

Skills

Leadership

Strategic thinking

Cross-functional collaboration

Lean Six Sigma

Change management

Education

Lean Six Sigma Black Belt/Master Black Belt

APICS/ASCM CPIM/CSCP/CLTD certifications

PMP certification

Tools

Kaizen

Job description

Career Opportunities: Director, Supply Chain Continuous Improvement (196200)

For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.

With $5 billion in revenue and more than 3, 000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisee s, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Responsibilities

• Develop and lead an enterprise-wide supply chain continuous improvement strategy aligned with corporate objectives and growth priorities.
• Design, implement, and sustain a standardized continuous improvement framework across all supply chain functions.
• Establish governance processes, project selection criteria, performance review cadences, and accountability mechanisms.
• Build and maintain a sustainable pipeline of initiatives that improve productivity, reduce costs, enhance quality, and strengthen service delivery.
• Develop annual and multi-year operational excellence roadmaps that define priorities, milestones, and expected outcomes.
• Partner with distribution leadership to identify and eliminate operational inefficiencies across the distribution network.
• Improve labor productivity, throughput, inventory accuracy, storage utilization, order fulfillment, and service levels.
• Standardize best practices, workflows, operating procedures, and performance metrics across all distribution centers.
• Lead value stream mapping and process optimization efforts to increase operational effectiveness and capacity utilization.

Additional Responsibilities

• Support automation, technology, and warehouse optimization initiatives that improve efficiency and scalability.
• Partner with transportation and logistics leadership to optimize international, domestic, and final-mile operations.
• Identify freight savings opportunities and improve transportation efficiency across ocean, air, drayage, truckload, less-than-truckload, parcel, and final-mile delivery operations.
• Reduce transportation costs while maintaining or improving customer service levels.
• Collaborate with planning teams to improve forecast accuracy, inventory deployment, replenishment strategies, and sales and operations planning processes.
• Identify and implement process improvements that increase inventory turns, service levels, and working capital performance.
• Develop standardized planning processes and performance measures.
• Partner with customer service leadership to improve the customer experience, order accuracy, responsiveness, and issue resolution.
• Implement process improvements that enhance service quality while reducing costs and eliminating non-value-added activities.
• Partner with safety leadership to embed safety principles into all continuous improvement programs and initiatives.
• Lead initiatives that reduce workplace incidents, strengthen compliance, and reinforce a culture of safety.
• Develop and manage a portfolio of projects focused on reducing operating expenses and improving productivity.
• Quantify project benefits and ensure financial results are accurately tracked, validated, and reported.
• Support annual budgeting and strategic planning by identifying opportunities to exceed financial targets.
• Partner with Regional Managing Directors to identify improvement opportunities and develop tactical action plans that deliver better-than-budget performance.
• Facilitate operational reviews, root cause analyses, and performance improvement workshops.
• Guide regional leadership teams in prioritizing initiatives with the greatest operational and financial impact.

Added Responsibilities

• Provide coaching, guidance, and project support to enable the successful execution and sustainment of improvement initiatives.
• Champion a culture of operational excellence, accountability, and continuous improvement across the organization.
• Develop training programs and continuous improvement toolkits that build organizational capability.
• Facilitate Kaizen events, continuous improvement workshops, and leadership development programs.
• Coach managers and functional leaders in Lean and Six Sigma methodologies.
• Promote the adoption and consistent application of best practices across U.S. and Mexico operations.
• Other duties as assigned.

Qualifications

• 10+ years of progressive supply chain, operations, logistics, or continuous improvement leadership experience.
• Experience leading enterprise-wide continuous improvement programs within a large-scale distribution, logistics, retail, manufacturing, or wholesale environment.
• Experience supporting multi-site operations with geographically dispersed facilities.
• Strong understanding of warehouse operations, transportation, planning, customer service, and safety functions.
• Demonstrated success leading cross-functional improvement initiatives with measurable financial and operational results.
• Lean Six Sigma Black Belt or Master Black Belt.
• APICS/ASCM Certifications (CPIM, CSCP, CLTD) preferred.
• Project Management Professional (PMP) certification preferred.
• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Company paid short term disability and employer subsidized long term disability
• Discounted tire purchasing
• Employee assistance program
• Generous paid vacation and paid time off