Distribution Center Senior Manager

Carroll's, LLC d/b/a NTW; Lubbock (TX); On-site; USD 85,000 - 135,000; Full time

Benefits offered by this job

401(k) with company match

Roth with company match

Company paid short term disability

Long term disability subsidized

Discounted tire purchasing

Generous paid vacation and PTO

Job summary

TBC Corporation is seeking a Distribution Center Senior Manager – LDCM to lead day-to-day operations at the LDCM site, ensuring SOPs are followed, and KPIs are met. The role oversees P&L and employment activities for the site team, with a focus on safety, cost control, and service excellence.

Responsibilities include managing labor costs, driving accountability, and collaborating with wholesale and franchise teams to meet service levels while driving continuous improvement initiatives across

Qualifications

• A 4-year degree in Logistics, Supply Chain Operations, Business or related discipline is preferred or equivalent experience.
• Minimum five years of relevant management experience in distribution or warehouse settings.
• Proficient with ERP and routing software; strong Excel/Office skills.
• Safety-first mindset with ability to lead change in a dynamic environment.

Responsibilities

• Manage labor and variable costs within the DC to meet annual plans.
• Drive accountability and performance while enforcing company policies.
• Lead safety initiatives to ensure on-time, safe product delivery.
• Collaborate with Wholesale and Franchise teams to meet service levels.

Skills

Leadership

Lean methodology

Budgeting

Safety Management

Communication

Bilingual Spanish/English

Education

4-year degree in Logistics or related field

Tools

ERP system

Routing Software

Microsoft Office

Job description

For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.

With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

The Distribution Center Senior Manager - LDCM is responsible for day-to-day operational excellence of the site, ensuring consistent application of standard operating procedures & policies and Key Performance Indicators are achieved. This role is responsible for site financials including P&L management and will lead and manage all employment related activity for site team members.

Responsibilities

• Manage labor, delivery, and other variable costs within the Distribution Center to align with annual business plans.
• Drive team member accountability and performance ensuring company policies are administered appropriately.
• Drive company safety initiatives to ensure safe and on time delivery of products to customers inclusive of specific safety performance requirements (TRIR-Total Reportable Incidence Rate) and Preventable Accident rates)
• Collaborate with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service

Additional Responsibilities

• Drive initiatives that foster an Employer of Choice environment and employee experience
• Collaborate with cross-functional teams to achieve operational goals for site
• Ensure compliance with the company and regulatory training to ensure that staff is equipped to perform assigned duties.
• Partners with Human Resources to lead the execution of employment cycle activities for team members within site, including hiring, training, performance management and succession.
• Observe operations with a critical eye, bringing forth ideas for continuous improvement updates or redesigns of Standard Operating Procedures to improve efficiency, cost, or customer satisfaction.
• Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc. Ensure successful adoption of new behaviors and skills needed for new expectations.
• Ensure appropriate staffing levels and allocation to meet operational and financial goals while maintaining a standard of excellence in customer service.
• Other duties as assigned.

Qualifications

• A 4-year degree in Logistics, Supply Chain Operations, Business or other related disciplines is preferred or equivalent experience in warehouse distribution or transportation environment.
• Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred
• Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc.
• Ability to work well under pressure (prioritize, manage time, maintain composure.)
• Knowledge of Lean methodology and proven success driving change in a dynamic environment
• Minimum of five (5) years relevant experience
• Safety 1st Mentality
• Strong verbal and written communication skills.
• Must be able to repetitively lift up to 50 pounds while bending and twisting
• Ability to work a flexible schedule including nights holidays and weekends, as needed.
• 24/7 access to cell phone, email and security system in case of an emergency
• ERP system and Routing Software experience is a plus.
• High level of professional integrity
• Bilingual in Spanish /English is a plus
• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Company paid short term disability and employer subsidized long term disability
• Discounted tire purchasing
• Employee assistance program
• Generous paid vacation and paid time off