Director, Suites

Sodexo Group; Town of Florida (NY); Hybrid; USD 56,000 - 73,000; Full time

Job summary

Sodexo Live! is seeking a results-driven leader to manage premium hospitality operations at Amerant Bank Arena in Sunrise, FL. You will lead a high-volume team, oversee premium suites and ensure flawless service, safety, and guest satisfaction throughout events.

With 3–5 years in food and beverage leadership, you will drive quality, collaborate across departments, and design guest experiences that elevate revenue and brand reputation.

Qualifications

• Education required: Bachelor's degree or equivalent experience.
• Management experience: 3–5 years.
• Related experience: 3–5 years.

Responsibilities

• Lead a dedicated team and oversee suite operations.
• Ensure service quality and safety standards are met.
• Manage performance, hiring decisions and resource deployment.

Skills

F&B management

Leadership

Guest experience

Communication

Problem solving

Food safety

Education

Bachelor's degree

Job description

As the official hospitality and food service partner for the 19,250-seat capacity Amerant Bank Arena in Sunrise, Florida, Sodexo Live! delivers top-tier culinary and guest experiences for the NHL’s Florida Panthers!

This is a high-volume, fast-paced live entertainment environment dedicated to fueling fan excitement through concessions, upscale premium catering inside luxury suites and the elite.

About the job

Be at the forefront of creating exceptional premium experiences for guests, combining hospitality, food service, and event execution. You’ll lead a dedicated team, oversee suite operations, and ensure every detail, from service quality to safety standards, runs flawlessly, leaving a lasting impression on every visitor.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range

$56270 - $72820

What’s in it for you

• The opportunity to deliver luxury, high-touch experiences that guests remember and talk about.
• A leadership role where your management and service standards directly impact guest satisfaction and revenue.
• Collaboration with dynamic teams across multiple departments in a fast-paced, high-profile environment.
• The chance to design personalized food and beverage offerings that elevate each event.
• Recognition for fostering a positive, team-oriented culture that emphasizes excellence and attention to detail.
• Exposure to a variety of events and operational challenges that keep each day exciting and rewarding.
• Career growth opportunities in premium hospitality within a high-energy, prestigious venue.

What you’ll bring

• Demonstrated experience in food and beverage management, ideally within high-end venues, luxury restaurants, or sports/event settings.
• Proven leadership skills with the ability to inspire teams, manage performance, and deliver exceptional guest experiences.
• Excellent communication skills to engage effectively with guests, clients, and staff at all levels.
• Strong problem-solving abilities and the ability to respond quickly to operational challenges under pressure.
• In-depth knowledge of food safety regulations and best practices to maintain high standards of service and compliance.

Requirements

• Education Requirement: Bachelor's degree or equivalent experience
• Management Experience: 3-5 years
• Related Experience: 3-5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.