Director, Student Success (COP)

Northeast Ohio Medical University; Kentucky; Hybrid; USD 60,356 - 71,422; Full time

Benefits offered by this job

Competitive medical, dental, and vision insurance

Flexible Spending Account (FSA)

Short- and long-term disability coverage

State retirement plan with employer matching

Generous vacation and sick leave

Educational benefits with partner universities

On-site training and certification programs

Job summary

Northeast Ohio Medical University is seeking a Director of Student Success for the College of Pharmacy. This role involves overseeing all student affairs from admissions to graduation, emphasizing a collaborative approach.

The ideal candidate will hold a Master's degree and have significant experience in student affairs. The successful applicant will advocate for students, implement programs for success, and oversee compliance with educational standards. Benefits include a hybrid work environment and comprehensive health insurance.

Qualifications

• Master’s degree in education or a related field.
• Experience in higher education student services.

Responsibilities

• Oversee pharmacy student services and advising.
• Ensure compliance with accreditation standards.
• Advocate for pharmacy students in academic proceedings.

Skills

Experience in student services/student affairs in higher education

Strong collaboration skills

Education

Master’s degree in education, counseling, or related field

Job description

Position Information

Position Title: Director, Student Success (COP)

Position Type: Admin/Professional

Department: College of Pharmacy, Office of the Dean

Full or Part Time: Full Time

Pay Grade: MN10

Position Summary Information

Join NEOMED’s College of Pharmacy.

NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking a Director, Student Success, in the College of Pharmacy who wants to contribute to meaningful work in a collaborative academic environment.

At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Salary Range: $60,356 – $71,422, commensurate with experience.

Benefits & Perks: NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

• Competitive medical, dental, and vision insurance through Medical Mutual
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Short- and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement: State retirement plan with 14% employer matching to help you plan for the future.

Paid Time Off: Generous vacation and sick leave, in addition to 11 paid holidays each year.

Additional Benefits: Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151). Educational benefits with our partner universities (Policy#3349-07-45). Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification. Employee wellness activities and initiatives that support a healthy work-life balance.

Summary

The College of Pharmacy’s Director for Student Success is engaged with students in all phases of the process that leads to the successful completion of the PharmD degree, from admissions through graduation. The Director for Student Success works in collaboration with the university’s centralized admissions and student services offices and provides oversight of all aspects of pharmacy student affairs, including student services, student advising, and student promotion.

Principal Functional Responsibilities

Admissions

Work in collaboration with the university’s Senior Executive Director, Strategic Enrollment Initiatives and the university’s centralized admissions office, and the Assistant Dean of Admissions to assist in the pharmacy student recruitment and admissions process.

Student Services

Serve as the first point of contact for pharmacy students with respect to student services. Work in collaboration with the university’s centralized Student Services office to ensure pharmacy students’ student services needs are addressed. Supplement the work of the centralized Student Services with extra support in the areas of early identification of struggling students, pharmacy student organizations and student leaders. Address student professionalism concerns. Serve as the student advocate for pharmacy students in academic and student conduct proceedings and guide students through the absence policies. Oversee career advising for pharmacy students. Provide oversight for the residency, fellowship, and workplace application process for pharmacy students. Provide oversight of the College’s Teaching and Learning Certificate Program. Provide support and oversight of student events. Create programming that supports student success, wellness and leadership.

Administrative

Oversee the budget and budget request process for the Office of Student Success. Provide oversight for the completion of relevant parts of the University and College strategic plans. Represent the College on university committees related to students. Provide oversight to ensure that the college meets all Accreditation Council for Pharmacy Education (ACPE) standards related to student services and admissions.

Other Duties

Perform other duties as assigned.

Qualifications

• Master’s degree in education, counseling, or related field.
• Experience in student services/student affairs in higher education.

Preferred Qualifications

• Prior experience working in a pharmacy school/college.
• Prior experience in predoctoral pharmacy student affairs/student services.
• Knowledge of, and experience with, accreditation of pharmacy education programs by the Accreditation Council for Pharmacy Education (ACPE).

Physical Requirements

Must be able to utilize a phone, computer and other office equipment.

NEOMED Campus Safety Guidelines

In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience.