Director, Student Success & Academic Support

Missouri Southern State University; Joplin (MO); On-site; USD 85,000 - 120,000; Full time

Job summary

Missouri Southern State University is seeking a Director of Academic Support Services in the Student Success Center to drive advising programs, support student learning, and promote retention.

The role collaborates with success coaches, career services, faculty, and campus offices to align policies, procedures, and assessment with university goals. Strong leadership and budgeting capabilities are essential, with emphasis on data-informed decisions and program evaluation.

Qualifications

• Master’s degree required; doctorate preferred.
• Five years of related experience required; higher education leadership preferred.
• Experience with advising, tutoring, and academic support programs.
• Ability to manage budgets and supervise staff.

Responsibilities

• Develop, coordinate, implement, manage, and promote advising and academic support services.
• Coordinate campus-wide procedures for academic advising across schools and colleges.
• Oversee budget processes for the Student Success Center.
• Lead training for faculty and staff advisors.
• Collaborate with offices to integrate academic support in orientation.

Skills

Strong computing skills

Public speaking

Interpersonal skills

Teamwork

Adaptability

Education

Master’s degree

Doctorate preferred

Tools

Banner

Blackboard Ultra

Microsoft Office

Job description

Missouri Southern State University is seeking a Director of Academic Support Services in the Student Success Center to drive advising programs, support student learning, and promote retention.

The role collaborates with success coaches, career services, faculty, and campus offices to align policies, procedures, and assessment with university goals. Strong leadership and budgeting capabilities are essential, with emphasis on data-informed decisions and program evaluation.