Director, Student Success & Academic Programs

CNU's Center For American Studies; Newport News (VA); On-site; USD 92,000 - 115,000; Full time

Job summary

Christopher Newport University seeks a Director of Academic Success Services to lead a comprehensive framework supporting student achievement and personal growth. The role ensures equitable access to resources and drives strategic initiatives to improve persistence and outcomes for all students.

The director will supervise staff, foster cross-department collaboration, and leverage data to inform program development and institutional retention efforts.

Qualifications

• Leadership and supervisory experience in an education setting.
• Experience in higher education academic success services or student affairs.
• Strong data analysis and reporting capabilities.
• Commitment to inclusive student success and retention initiatives.

Responsibilities

• Provides strategic leadership within the Center for Academic Success and supervision of all academic success staff.
• Oversees onboarding, training, and performance reviews for coaching services.
• Leads development of programs and partnerships to enhance student success and completion.
• Manages assessment, data collection, and reporting for accreditation and internal metrics.
• Collaborates with Academic Affairs and Student Affairs to support at-risk students and advising.

Skills

Student development knowledge

Data analysis

Communication

Team leadership

Education

Master’s degree or higher in College Student Personnel, Counseling, Educational Psychology, Higher Education, or related area

Tools

Microsoft Office

Google Suite

Canva

Job description

Christopher Newport University seeks a Director of Academic Success Services to lead a comprehensive framework supporting student achievement and personal growth. The role ensures equitable access to resources and drives strategic initiatives to improve persistence and outcomes for all students.

The director will supervise staff, foster cross-department collaboration, and leverage data to inform program development and institutional retention efforts.