Director, Strategy & Transformation

USAA Life Insurance Company; San Antonio (TX); Hybrid; USD 143,000 - 274,000; Full time

Job summary

USAA Life Insurance Company is seeking an experienced strategy leader to guide a line of business through its next phase of profitable growth. You will partner with senior leaders on strategy development, growth planning, organizational design and operating models.

This role requires in-office presence four days per week and offers relocation assistance not available. The position can be based in San Antonio, TX or Charlotte, NC, with a focus on cross-functional collaboration and executive-level

Qualifications

• Bachelor’s degree or 4 years of relevant education and/or experience.
• Strong critical-thinking and analytical skills.
• Proven project management experience with cross-functional initiatives.
• Advanced proficiency in PowerPoint and Excel.
• US military experience or as a military spouse/domestic partner preferred.

Responsibilities

• Develop long-term vision and direction: create and communicate a clear vision for the organization’s future growth.
• Communicate and align strategy with senior management and stakeholders; support strategy off-sites.
• Lead internal consulting projects; frame opportunities, draft proposals, and deliver strategic insights.
• Monitor external trends and communicate insights to leadership for responsive actions.
• Lead strategic planning and report progress to senior management and stakeholders.
• Mentor and develop teammates; ensure risk controls per policies.

Skills

Strategic thinking

Leadership

Stakeholder management

Executive communication

Data analysis

Education

Bachelor's degree

4 years of relevant education/experience

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

Provides strategic leadership and thought partnership to help guide and influence a line of business or staff area through its next phase of profitable growth. Leads high-impact internal consulting engagements in partnership with senior leaders, supporting critical decisions across strategy development, growth strategy, organizational design and operating models, and business transformation.

Plays a key leadership role in the development and communication of the organization's three-year strategic plan.

Builds strong relationships with leaders and executives across the organization and effectively communicates strategic insights and recommendations to senior leadership to drive alignment, decision-making, and action.

We offer a flexible work environment that requires an individual to be in the office 4 days per week.

This position can be based in one of the following locations: San Antonio, TX and Charlotte, NC. Relocation assistance is not available for this position.

What you'll do:

• Develop long-term vision and direction: Create and communicate a clear vision for the organization's future growth and success. This may involve facilitating market research and analysis, identifying key trends and opportunities, and setting strategic goals and objectives.
• Communicate and align strategy: Effectively communicate the organization's strategy to senior management, employees, and other stakeholders to ensure that all levels of the organization are aligned with and working towards the same goals. Support the design, development, and facilitation of strategy off sites.
• Lead internal consulting projects: Identify and frame strategic opportunities and issues faced by the organization. Draft project proposals, design work plans, and conduct or oversee key pieces of analysis to deliver strategic insights and recommendations. Create compelling storylines that clearly articulate findings, insights, and recommendations. Influence and drive stakeholder alignment and execution.
• Monitor and assess external trends: Conduct or oversee industry and competitive research to identify potential strategic opportunities and threats. Communicate insights and recommendations to leadership, facilitating alignment on responsive actions to be taken.
• Lead strategic planning: Play a leadership role in the development and communication of the organization's three-year strategic plan.
• Monitor and report on progress: Monitor the progress of the organization's strategic initiatives and report on results to senior management and other stakeholders. Adjust the strategy as needed based on changing market conditions or other factors.
• Mentor and develop teammates: Support the development and coaching of junior teammates.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.

What sets you apart:

• 8 years of strategy consulting, corporate strategy, business unit strategy, or other relevant work experience; OR an Advanced Degree in Business or STEM and 6 years of strategy consulting, corporate strategy, business unit strategy, or other relevant work experience.
• Strong critical-thinking skills and an inquisitive mindset, with the ability to elevate thinking, synthesize complex information, and apply sound judgment while connecting individual components to the broader strategic picture.
• Demonstrated project management experience, with the ability to lead complex, cross-functional initiatives from development through execution.
• Proven ability to leverage experience, data, and analysis to develop insights, influence stakeholders, and support strategic business decisions.
• Advanced proficiency in Microsoft PowerPoint and Excel.
• Strong quantitative and analytical capabilities, complemented by excellent written, verbal, and executive-level communication skills.
• US military experience gained through military service or as a military spouse/domestic partner.

Compensation range: The salary range for this position is: $143,320.00 - $273,930.00

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e.