Director, Strategic Services

American Track; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

North American Rail Solutions (NARS) seeks a Director of Strategic Services to lead the rail services department’s day-to-day operations. You will drive profitability, oversee sales, admin, and operations, and lead teams to high performance in a safety-compliant, fast-paced environment.

Ideal candidates bring 5+ years in senior operational roles with rail or related construction knowledge, excellent communication, and proven ability to develop strategy, optimize processes, and manage budgets and

Qualifications

• Bachelor's degree in Business Management required.
• MBA preferred for advanced leadership and strategy.
• Lean Six Sigma certification preferred for process optimization.

Responsibilities

• Oversee business and administrative operations for efficiency.
• Coordinate stakeholders to implement margin improvement strategies.
• Develop and execute growth directives; maintain key customer relationships; participate in sales in the region.

Skills

Communication

Leadership

Strategy

Business development

P&L

Change management

Data analysis

Multitasking

Education

Bachelor's degree in Business Management

MBA, preferred

Lean Six Sigma certification, preferred

Job description

North American Rail Solutions (NARS) is seeking a Director of Strategic Services to lead the day-to-day activities of the rail services department. This is a senior-level leader that handles in all aspects of organization, productivity, and effectiveness of sales, administrative, and operational functions. Successful candidates possess operational expertise and the ability to lead their teams to profitability and positive key performance metrics.

MAJOR RESPONSIBILITIES

• Oversees the business and administrative operations and improves operating procedures for optimal efficiency
• Coordinate efforts of multiple stakeholders in the creation of work products and the implementation of margin improvement strategies
• Developing and executing new growth directives, maintaining key customer relationships, and participating in the sales process within assigned region.
• Ensuring and supporting sites are conducting their work in a safe, efficient, and responsible manner in compliance with federal, local, and company guidelines.
• Communicates regularly with staff and participates in leadership meetings and training courses
• Ensures compliance with company standards and FRA regulations.
• Assessing and enhancing the efficiency of internal and external operational processes
• Decision maker for long-term operational infrastructure, process, and procedure to support growth goals and financial targets
• Builds strong relationships with the team, serves as trusted and confidential advisor to the c-suite and senior business leaders, while motivating staff to achieve sales and organizational objectives
• Metrics and data-driven executive that evaluates the company performance, forecasts future improvements, and recommends strategies to improve results
• Collaborates with management and stakeholders to raise capital and carry out other business-expanding strategies
• Evaluates operational performance results against organizational goals.
• Hire and develop operational staff, providing training and mentoring of other members of the team.
• Provides constructive and timely performance evaluations
• All other duties as assigned

Job Requirements

Education:

• Bachelor's degree in Business Management
• MBA, preferred
• Lean Six Sigma certification, preferred

Work Experience Required:

• 5+ years business experience in a senior operational role
• Knowledge of rail maintenance and/or commercial construction operations

Skills & Knowledge Required:

• Excellent verbal and written communication skills
• Advanced leadership and organizational skills
• Strategic planning and business development
• Experience in budgeting and P&L management
• Demonstrated ability to lead and collaborate with teams and implement changes
• Ability to work in fluid environments, highly flexible and able to set/adjust priorities with market needs.
• Excellent planning and time management abilities
• Ability to multitask effectively