Director, Strategic Project Delivery (Hybrid)

GreenSky®; Sandy Springs (GA); Hybrid; USD 180,000 - 230,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k retirement benefits

Paid time off

Paid holidays

Paid personal/sick time

Job summary

GreenSky seeks a Director – Project Management in Sandy Springs, GA, to own end-to-end delivery of complex initiatives across Product, Technology, Operations, and Finance. You will drive accountability, manage RAID, and lead process improvements in a regulated financial services environment.

The role combines governance with hands-on execution, requiring a proactive owner mindset, strong stakeholder influence, and experience with agile, waterfall, and hybrid delivery models.

Qualifications

• 5+ years of project or process management experience in enterprise, financial services, fintech, or highly regulated environments.
• Strong understanding of project governance, risk management, process transformation and financial controls.
• Demonstrated ability to lead cross-functional teams and influence process transformation initiatives with senior stakeholders.
• Proven experience leveraging AI tools (MS Office 365 preferable) to create project artifacts, etc..
• Experience managing ambiguity and driving execution in complex environments.
• Strong proficiency with project plans, RAID logs, dashboards, and executive reporting.
• Comfortable operating in waterfall, agile, and hybrid delivery models.
• Data-driven approach to problem solving, status reporting, and decision support.
• Experience managing vendor relationships and budgets to achieve project goals.
• Hands-on experience leading process engineering or process improvement initiatives, including process mapping, root-cause analysis, and future-state design (e.g., BPMN, SIPOC, value stream mapping).
• Working knowledge of Lean, Six Sigma, or other continuous improvement methodologies; Lean Six Sigma Green Belt or Black Belt certification preferred.
• Proven track record of delivering quantifiable process improvements, such as reduced cycle time, lower cost per transaction, fewer defects, or improved customer experience.
• Experience designing and documenting process controls, SOPs, and operating procedures that meet regulatory, audit, and compliance expectations.
• Experience with process automation, workflow, or business process management tools (e.g., RPA, low-code, process mining), and the ability to partner with Technology on requirements and solution design.
• Strong analytical skills, including proficiency in analyzing large data sets to identify trends, baseline performance, and quantify improvement opportunities.
• Experience leading organizational change management for process transformation, including training and adoption.
• Bachelor's degree in Engineering, Business, Operations Management, or a related field; advanced degree or PMP/CPM certification preferred.

Responsibilities

• Lead end-to-end delivery of complex cross-functional strategic initiatives.
• Develop and maintain detailed project plans, milestones, and delivery timelines.
• Hold cross-functional teams and leadership accountable to commitments and timelines.
• Lead, influence and partner with teams across Product, Technology, Operations, Finance, and external partners.
• Resolve conflicts and remove blockers to meet delivery goals.
• Identify risks early and maintain a clear path to delivery.
• Track and manage RAID, risks, issues, assumptions, and dependencies.
• Ensure compliance with enterprise PM standards and governance requirements.
• Manage project financials, forecasting, and external party budgets.
• Maintain audit-ready documentation and delivery artifacts.
• Lead process engineering efforts from discovery to future-state design (BPMN, SIPOC).
• Identify inefficiencies and automation opportunities to improve cycle time, cost, and quality.
• Define and monitor process metrics, KPIs, and SLAs; base improvements on data.
• Apply Lean, Six Sigma, and continuous improvement methodologies.

Skills

Project management

Risk management

Stakeholder influence

Cross-functional leadership

Process improvement

Data analysis

Vendor management

AI tools usage

MS Office 365

Education

Bachelor's degree in Engineering/Business/Operations Management

PMP/CPM certification

Tools

MS Office 365

Process mining

Low-code platforms

BPMN/SIPOC

Job description

GreenSky seeks a Director – Project Management in Sandy Springs, GA, to own end-to-end delivery of complex initiatives across Product, Technology, Operations, and Finance. You will drive accountability, manage RAID, and lead process improvements in a regulated financial services environment.

The role combines governance with hands-on execution, requiring a proactive owner mindset, strong stakeholder influence, and experience with agile, waterfall, and hybrid delivery models.