Director, Strategic PMO & Communications

Bzpp; United States; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Student Loan Program

Wellness Incentives

MBO bonus

Job summary

Samsung Electronics America is seeking a Director of PMO to lead strategic project management and communications across the Customer Care organization. This role partners with senior leaders to align initiatives with corporate goals, build reporting cadences, and drive measurable outcomes through data-driven decision making.

The position emphasizes developing internal and external communications, coordinating key events, and guiding cross-functional teams to execute strategic plans that advance

Qualifications

• 12+ years of experience with Bachelor’s Degree and/or 10+ years with Master’s Degree required in Business, Finance, Journalism, Communications or related field
• Proven experience in business strategy and project management with strong communication tech proficiency
• Excellent communication and presentation preparation skills
• Strong interpersonal and analytical problem-solving abilities

Responsibilities

• Lead key project management efforts to support business initiatives and align with objectives.
• Develop and execute strategic plans to drive growth and innovation within the Customer Care business.
• Collaborate with cross-functional teams to identify opportunities for process improvement and efficiency.
• Provide actionable insights to senior leadership based on market trends and internal performance data.
• Coordinate executive communications and keep stakeholders informed across the organization.

Skills

Communication skills

Presentation skills

Analytical skills

Interpersonal skills

Project management

Strategy development

Cross-functional collaboration

Education

Bachelor's Degree

Master's Degree

Tools

Communication technologies

Data visualization tools

Job description

Samsung Electronics America is seeking a Director of PMO to lead strategic project management and communications across the Customer Care organization. This role partners with senior leaders to align initiatives with corporate goals, build reporting cadences, and drive measurable outcomes through data-driven decision making.

The position emphasizes developing internal and external communications, coordinating key events, and guiding cross-functional teams to execute strategic plans that advance