Director, Strategic Growth & Commercial

Ladders; Marlborough (MA); On-site; USD 200,000 - 230,000; Full time

Benefits offered by this job

Comprehensive health care

Paid time off

401(k) plan

Flexible remote work for eligible role

Professional development opportunities

Job summary

Our client in Marlborough, MA seeks a Director for Strategic Growth & Commercial to own strategic growth initiatives connecting portfolio priorities to market execution and measurable outcomes. The role partners with regional leaders and cross-functional teams to strengthen customer engagement and governance within a global operating model.

Location: Marlborough, MA; compensation $200,000–$230,000 annually. Flexible remote options for eligible roles; visa sponsorship not available.

Qualifications

• Bachelor’s degree required in life sciences, business, engineering, or related field.
• 10+ years in process development services, global program leadership, or commercial operations.
• Experience leading global cross-functional transformation and commercialization initiatives.

Responsibilities

• Own the commercial integration of key program offerings into the clinical workflow management model.
• Lead cross-functional alignment of clinical programs within the commercial ecosystem, focusing on regional routines and customer engagement.
• Translate strategic priorities into actionable demand-generation plans with regional leaders.
• Develop tools and training materials to improve commercial teams’ effectiveness in positioning program offerings.
• Serve as the primary global connection point for program teams and regional stakeholders, communicating strategy and performance to executives.
• Establish governance and performance tracking processes to improve commercial execution and identify bottlenecks.
• Lead the strategic growth agenda for clinical programs, translating portfolio priorities into market assessments and execution roadmaps.

Skills

Strategic growth leadership

Go-to-market planning

Customer engagement frameworks

Performance measurement

Cross-functional collaboration

Communication

Education

Bachelor’s degree in life sciences, business, engineering, or related field

Job description

For our client, we are seeking a Director, Strategic Growth & Commercial to join the team of a leader in the Business Services space.

This role will own strategic commercial growth initiatives that connect portfolio priorities to market execution and measurable business outcomes. The Director will partner closely with regional leaders and cross-functional teams to strengthen customer engagement, commercial alignment, and program governance across a global operating model. The position will also help shape go-to-market planning, performance tracking, and enablement efforts that support effective execution in strategic growth markets.

Location: Marlborough, MA - US based candidates only, no visa sponsorship available

Compensation: $200,000 – $230,000 annually

Responsibilities

• Own the commercial integration of key program offerings into the clinical workflow management model.
• Lead cross-functional alignment of clinical programs within the commercial ecosystem, with a focus on regional routines and customer engagement.
• Partner with regional leaders to translate strategic priorities into actionable demand-generation plans.
• Develop tools and training materials to improve commercial teams’ effectiveness in positioning program offerings.
• Serve as the primary global connection point for program teams and regional stakeholders, communicating strategy and performance to executives.
• Establish governance and performance tracking processes to improve commercial execution and identify bottlenecks.
• Lead the strategic growth agenda for clinical programs, translating portfolio priorities into market assessments and execution roadmaps.

Qualifications

• Bachelor’s degree in life sciences, business, engineering, or a related field.
• 10+ years of experience in process development services, global program leadership, or commercial operations.
• Proven track record leading global cross-functional transformation and commercialization initiatives with measurable outcomes.
• Experience developing go-to-market strategies, customer engagement frameworks, and business performance metrics.
• Strong understanding of clinical workflows and customer-facing program governance.
• Exceptional leadership and communication skills, with the ability to influence and drive alignment across complex organizations.
• Experience in strategic growth markets, particularly China.

Benefits

• Comprehensive health care programs including medical, dental, and vision insurance.
• Paid time off to support work-life balance.
• 401(k) plan for retirement savings.
• Flexible remote working arrangements for eligible roles.
• Opportunities for professional development and career enrichment.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.