Director, Strategic Accounts & Member Growth

associationofnationaladvertisers; New York (NY); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health benefits

401k match

Job summary

The Association of National Advertisers (ANA) in New York City seeks a commercially minded Director, Strategic Accounts & Member Growth to manage and grow a portfolio of ANA member companies. Reporting to the Head of Member Retention, this role blends strategic account management, relationship development, and data-driven decision making.

The Director will build trusted relationships with CMOs and senior marketing leaders, understand business priorities, and connect members with ANA solutions to

Qualifications

• Bachelor’s degree and 5+ years of progressive experience in strategic relationship management or related client-facing roles.
• Experience in marketing, advertising, data, technology, or professional services is preferred.
• Strong commercial instincts with a results orientation and revenue focus.

Responsibilities

• Own the retention and renewal of a portfolio of members, with accountability for member health, engagement, renewal strategy and revenue retention.
• Develop member strategies to strengthen retention, deepen engagement, and expand ANA relationships across business units and seniority levels.
• Identify new stakeholders and champions through outreach, referrals, and relationship mapping.
• Understand member priorities and connect needs to ANA products, services, and resources.
• Use health scores and data signals to identify risks and take action.
• Maintain accurate member action plans, activity, renewal forecasts in the CRM.

Skills

Strategic accounts

Client success

Business development

Executive engagement

CRM discipline

Education

Bachelor's degree

Tools

CRM platforms

Excel

PowerPoint

Data visualization tools

Job description

The Association of National Advertisers (ANA) in New York City seeks a commercially minded Director, Strategic Accounts & Member Growth to manage and grow a portfolio of ANA member companies. Reporting to the Head of Member Retention, this role blends strategic account management, relationship development, and data-driven decision making.

The Director will build trusted relationships with CMOs and senior marketing leaders, understand business priorities, and connect members with ANA solutions to